Puyallup, Washington
1 comment
Not resolved

I was kicked off offerup because I was trying to find homes for a litter of kittens.I was not aware I wasn't allowed to do that on the app.

I gladly would have taken down the post if I was told to. However, I was not given the chance to. My account was just shut down. I wrote the company numerous messages begging to be given another chance.

I was told that I had already been given lots of chances, and that I was not going to be given anymore. I asked them to tell me when I had been given any chances? They responded by letting me know that they had to take down many of my posts. (At the time, I was trying to sell custom decals, and makeup for some extra income to help support me and my two kids.) Apparently, I wasn't supposed to sell anything that wasn't already made.

IE: no custom products. I told them that I had never received any warning, or message letting me know this. If I had, I defiantly would NOT have continued to add those kinds of posts. I am guessing that the few posts I had made which disappeared from my page, must be what they are talking about?

But back then the offerup app was very glitchy, so I just assumed it was a mistake. I thought that I needed to re post it, which is exactly what I would do. I mean, how am I supposed to know I was doing wrong if I am not getting any sort of warning? I know I should have read the rules and regulations thoroughly, thats my bad.

But please, I was begging them to give me another chance, and they did not care that it was hurting me in a serious way. To top it off, anyone that has used offerup in my house has not been able to use their accounts anymore. Its as if my IP address is restricted, so now they are suffering too. I have wrote them asking about that numerous times and have not got a response back.

So my mistake, (if you want to call it that) is now effecting four people. I am just asking to please allow me and my family to use the app again.

We have suffered long enough.

Review about: Offerup Account.

I liked: Being able to reach tons of people near me, Sell items fast, Making extra income to help support my family.

I didn't like: Feeling wronged, Unfairly treated, Lively hood messed with, Not taken seriously, Bad customer service.

Review #947602 is a subjective opinion of a user.

3.1
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Turnaround Time
Delivery Service
Customer service
Billing Practices
Advertised vs Delivered
Warranty
Discounts and Special Offers
Additional Fees
Diversity of Products or Services
Website
PRODUCT OR SERVICE Offerup Account
Reason of Review / Monetary Loss unfairly treated, bad customer service with no personability / $5000
Preferred solution Let the company propose a solution

Had an Experience with Offerup?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Bcmpatriot
Same thing happened to me. I reported it to the better business bureau. I rely on these sites to make a living and without warning was banned without cause. This company is probably the worst I've seen with respect to its customers. They don't care about people or how banning them can disrupt them financially.

You May Also Like

"I started making $300 to $500 the first couple of months and soon I was making from $2000 to $3000 a month. Last week I was banned from offer up...." Read more
"I sold a t.v to a user she came to my house to look at the t.v because I don't have a vehicle I showed her that it had worked..." Read more
"Traded a brand new Xbox one s with warranty from GameStop with a person named Brianna on offer up says she has a brand new still in box ps4 to..." Read more
"I RECEIVED THIS ONE AND ANOTHER ONE Karen Burton Oct 26 (6 days ago) to me Hi again, I will do my best to walk you through the process. The vehicle is already..." Read more
"If you are an employee of Blast Media or one of my friends please do not leave any comments. I have been getting death threats by email, text and phone...." Read more
"Had to uninstall old part to get to problem......could not tell that the part that was sent did not fit.....had to open package...now we find out that an opened package..." Read more
"My wife found a "brown plant looking residue" inside the Kirkland Water Bottle. This is very disturbing to find since she is 9 months pregnant about to give birth to..." Read more
"I just realized money was being taken from my checking account. Since it is not a large amount, I didn't pay close attention. I have no clue who I have..." Read more