The seller, Purefine Kitchen and Bath, offered you sell me a black toilet, for $99. I didnt ask for that price.
I confirmed and asked several times, to make sure we were talking about the same item, she assured me we were, going so far as to send me a video and pick tires of the item on my personal cell phone. I drove 2 hours to get the item and when I arrived she tried to tell me she was talking about a white toilet for that price, when I showed her our text log confirming she had offered the black one to me both on your site and our personal text log, she told me she wasnt going to sell that toilet to me for that price and tried to switch me to a white toilet. I clearly told her, long before I drove there I was ONLY interested in a black toilet.
She should not be allowed to conduct business on your site, considering her practices. Not ok!
User's recommendation: Do not do business with her!
Product or Service Mentioned: Offerup Profile.
Monetary Loss: $150.
Preferred solution: Make the transaction as promised .
OfferUp Pros: Selling and buying.
OfferUp Cons: No phone to call customer service and get issues resolved.