OfferUp - Terrible customer service
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New ReviewerNo nothing. Terrible company with terrible customer service.
I tried to sell something. A Roku 4k device and a Mi Box both sold at Walmart and BestBuy.
I got an email stating that the one item was against policy. I thought that it was for a reason like trying to sell the item without having it, since the photo just looked like a cable. So I questioned them about it. They stated that it was because it's supports piracy or whatever.
I emailed then back saying they sell them at Best Buy and Walmart and they are advertised within their app. They then deleted my account.
When I asked why and then stated they have them for sell too, they deleted my account. When I asked why they deleted my account they copy and pasted a generic script that says they can delete any account they want to at anytime without reason or cause.
User's recommendation: Don't use OfferUp. Their Ads Trump Your Items.
Preferred solution: i want them to reinstate my account.
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