OfferUp Reviews
4.6M
CLAIMED LOSSES
7.8K
TOTAL REVIEWS
930K
PAGE VIEWS
32
ISSUES RESOLVED
OfferUp Reviews
New Reviewer
OfferUp doesn't let me sell things using my computer. They only allow me to use my *** smart phone! I don't want that *** on my phone! Why don't they let me sell stuff using my computer, the way I do everything else in the world? This is so damned frustrating!!!!! And...
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ID
Product
Offerup Buy Sell Offer Up Mobile Application
Cons
- Cant use the computer
- No help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer
No shipping to Arkansas
Why is there no shipping to Arkansas? I use to purchase from here all the time, what happened Im trying to make a purchase and they cant even give me name or address without offer up removing it which we wouldnt have to do if they would just ship to me
ID
Cons
- Want ship to arkansas
Preferred solution
Deliver product or service ordered
NO CAR OR MONEY..
Good afternoon, I'm responding to this email. I tried to buy a car last week. From Jessica Smith, it was a 2007 Honda Accord. The was $600.00 NON negotiate (no hidden fees. But I Sent the money and never got the car or the money back.
ID
Location
Saint Paul, Minnesota
Cant get refund or contacted
Was dol an item, paid for it And seller backed out after it was at post office How do you back out after that Offer up said refund had been sent 5 to 7 days ago Got nothing yetdont deal on offer up
ID
Location
Houston, Texas
Wont give my refund back or make contact with me
Bought item ,paid for it seller was suppose to mail but would not Offer up told me that refund was issued And that was 5 to 7 days ago No refund or contact How is deal cancelled when item is paid for and item is at post office
User's recommendation: Dont deal with offerup.
ID
Location
Houston, Texas
Cant sell item or buy them
Yeah I just don't get hit up for items I'm trying to sell frequent ones like I use to any more all I get are notifications from offer up now. I can't even also communicate with items I want to buy from sellers please help thanks a lot.
ID
Location
Tacoma, Washington
Stolen item
Customer rode the bike for a test drive and left I contacted the police and made a report please help
ID
Location
Boston, Massachusetts
New Reviewer
Stolen item
The customer took the bike bike for a test drive and took off without pay please help contacted the police as soon as it happened in Providence on Lydia street
ID
Loss
$2000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTheft/Fraud
Do not do business with them!! A lady ordered a piece of clothing from me. Since ups took too long to scan and send out. It went passed the deadline so they cancelled the payment. The lady then receives the clothing item. She likes it and tells me she received it. I contacted OfferUp three times through email and all they had to tell me was to workout payment with the buyer. She told me she paid. So now Im stuck with nothing. I didnt even get my money for my item. And they refuse to help!!
User's recommendation: If you have any issues on OfferUp good luck with them trying to help. You can’t get anyone on the phone and you just get a automatic email reply. If buyer pays them they don’t have to release the payment to you apparently!!
ID
Cons
- Money not yet in my bank account
- Automated customer service
- Limited customer support
Loss
$17
Preferred solution
The money for my clothing item that the buyer received in the mail!
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Verified Reviewer New Reviewer
I've had an OfferUp account for several years and used it sparingly and everything was fine. Recently, I decided to do early holiday shopping so I submitted several "buy now" offers (all offers were at the seller's asking price). OfferUp suddenly suspended my account...
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ID
Loss
$1500
Preferred solution
Full refund
New Reviewer
I believe Ive been scammed by a seller off offer up who was selling a laptop for 600$. This seller has been requested I send an additional 100$ for shipping information to him just so I can receive a shipping number. I did previously request my money back because I was...
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ID
Loss
$642
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSelling issue
Selling is not going thru for customer I updated my account to receive payment with bank information
ID
New Reviewer
Strong communication issues
I do not have the OfferUp app on my phone anymore and I purchased a washer and dryer through OfferUp I lost my chat that I had with the company my drive needs repairs it had a warranty on it but I can't get in touch with the company that I purchased
User's recommendation: Make absolutely sure that you keep chat information in case of warranties or disputes with purchases.
ID
Product
Whirlpool Dryer
Pros
- Warranty commitment
Cons
- Easy to have account locked out forever
Loss
$125
Preferred solution
Let the company propose a solution
No communication I’ve been reporting and complaining about this seller now I want my money back because I have not received my item that I purchased or did I get a tracking number or anything now the.
No communication I have a problem and have been reporting this problem for a few days now and I havent heard anything back from you guys.
User's recommendation: Make sure you can get in touch with OfferUp first before you buy.
ID
Location
Chicago, Illinois
New Reviewer
Requesting refund
Vendor refuses to give me a refund after asking nicely more than once I need help with this issue for Air Pods Pro. Thanks for your time.
ID
Pros
- Non
Cons
- No way to contact anyone
Loss
$51
Preferred solution
Full refund
New Reviewer
Cancel and refund my order
I made an order my order has not been shipped. Its taken so long I dont feel good about it I want to cancel it and be refund. Thank you
ID
Location
Citrus Heights, California
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I agree. That is friggin lame.
I can post better ads and do it faster from my computer. 1 Star is all they get.