OfferUp Reviews

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New Reviewer
OfferUp doesn't let me sell things using my computer. They only allow me to use my *** smart phone! I don't want that *** on my phone! Why don't they let me sell stuff using my computer, the way I do everything else in the world? This is so damned frustrating!!!!! And...
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271 comments
#2076075

I agree. That is friggin lame.

I can post better ads and do it faster from my computer. 1 Star is all they get.

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ID
#1007387 Review #1007387 is a subjective opinion of poster.
Product
Offerup Buy Sell Offer Up Mobile Application
Cons
  • Cant use the computer
  • No help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

No shipping to Arkansas

Why is there no shipping to Arkansas? I use to purchase from here all the time, what happened Im trying to make a purchase and they cant even give me name or address without offer up removing it which we wouldnt have to do if they would just ship to me
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ID
#2997466 Review #2997466 is a subjective opinion of poster.
Cons
  • Want ship to arkansas
Preferred solution
Deliver product or service ordered

NO CAR OR MONEY..

Good afternoon, I'm responding to this email. I tried to buy a car last week. From Jessica Smith, it was a 2007 Honda Accord. The was $600.00 NON negotiate (no hidden fees. But I Sent the money and never got the car or the money back.
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ID
#2997154 Review #2997154 is a subjective opinion of poster.
Location
Saint Paul, Minnesota

Cant get refund or contacted

Was dol an item, paid for it And seller backed out after it was at post office How do you back out after that Offer up said refund had been sent 5 to 7 days ago Got nothing yetdont deal on offer up
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ID
#2996933 Review #2996933 is a subjective opinion of poster.
Location
Houston, Texas

Wont give my refund back or make contact with me

Bought item ,paid for it seller was suppose to mail but would not Offer up told me that refund was issued And that was 5 to 7 days ago No refund or contact How is deal cancelled when item is paid for and item is at post office

User's recommendation: Dont deal with offerup.

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ID
#2996906 Review #2996906 is a subjective opinion of poster.
Location
Houston, Texas

Cant sell item or buy them

Yeah I just don't get hit up for items I'm trying to sell frequent ones like I use to any more all I get are notifications from offer up now. I can't even also communicate with items I want to buy from sellers please help thanks a lot.
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ID
#2995770 Review #2995770 is a subjective opinion of poster.
Location
Tacoma, Washington

Stolen item

Customer rode the bike for a test drive and left I contacted the police and made a report please help
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ID
#2995177 Review #2995177 is a subjective opinion of poster.
Location
Boston, Massachusetts
New Reviewer

Stolen item

OfferUp - Stolen item
The customer took the bike bike for a test drive and took off without pay please help contacted the police as soon as it happened in Providence on Lydia street
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ID
#2995137 Review #2995137 is a subjective opinion of poster.
Loss
$2000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Theft/Fraud

Do not do business with them!! A lady ordered a piece of clothing from me. Since ups took too long to scan and send out. It went passed the deadline so they cancelled the payment. The lady then receives the clothing item. She likes it and tells me she received it. I contacted OfferUp three times through email and all they had to tell me was to workout payment with the buyer. She told me she paid. So now Im stuck with nothing. I didnt even get my money for my item. And they refuse to help!!

User's recommendation: If you have any issues on OfferUp good luck with them trying to help. You can’t get anyone on the phone and you just get a automatic email reply. If buyer pays them they don’t have to release the payment to you apparently!!

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ID
#2994667 Review #2994667 is a subjective opinion of poster.
Cons
  • Money not yet in my bank account
  • Automated customer service
  • Limited customer support
Loss
$17
Preferred solution
The money for my clothing item that the buyer received in the mail!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
I've had an OfferUp account for several years and used it sparingly and everything was fine. Recently, I decided to do early holiday shopping so I submitted several "buy now" offers (all offers were at the seller's asking price). OfferUp suddenly suspended my account...
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ID
#2993769 Review #2993769 is a subjective opinion of poster.
Loss
$1500
Preferred solution
Full refund
New Reviewer
OfferUp - Suspected scam
OfferUp - Suspected scam
OfferUp - Suspected scam
I believe Ive been scammed by a seller off offer up who was selling a laptop for 600$. This seller has been requested I send an additional 100$ for shipping information to him just so I can receive a shipping number. I did previously request my money back because I was...
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ID
#2993700 Review #2993700 is a subjective opinion of poster.
Loss
$642
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Selling issue

Selling is not going thru for customer I updated my account to receive payment with bank information
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ID
#2993643 Review #2993643 is a subjective opinion of poster.
New Reviewer

Strong communication issues

I do not have the OfferUp app on my phone anymore and I purchased a washer and dryer through OfferUp I lost my chat that I had with the company my drive needs repairs it had a warranty on it but I can't get in touch with the company that I purchased

User's recommendation: Make absolutely sure that you keep chat information in case of warranties or disputes with purchases.

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ID
#2991506 Review #2991506 is a subjective opinion of poster.
Product
Whirlpool Dryer
Pros
  • Warranty commitment
Cons
  • Easy to have account locked out forever
Loss
$125
Preferred solution
Let the company propose a solution

No communication I’ve been reporting and complaining about this seller now I want my money back because I have not received my item that I purchased or did I get a tracking number or anything now the.

No communication I have a problem and have been reporting this problem for a few days now and I havent heard anything back from you guys.

User's recommendation: Make sure you can get in touch with OfferUp first before you buy.

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ID
#2991356 Review #2991356 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Requesting refund

Vendor refuses to give me a refund after asking nicely more than once I need help with this issue for Air Pods Pro. Thanks for your time.
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ID
#2990553 Review #2990553 is a subjective opinion of poster.
Pros
  • Non
Cons
  • No way to contact anyone
Loss
$51
Preferred solution
Full refund
New Reviewer

Cancel and refund my order

OfferUp - Cancel and refund my order
I made an order my order has not been shipped. Its taken so long I dont feel good about it I want to cancel it and be refund. Thank you
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ID
#2990374 Review #2990374 is a subjective opinion of poster.
Location
Citrus Heights, California

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