OfferUp Questions and Answers
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Where is customer service? What is the phone number to OfferUp customer service?
overposting same thing." New $45 each Plastic Storage Box 70 Gallon Outdoor Durable Plastic Shed Waterproof 44”x19”x21”" Should be a fee for everything that is posted more than 1x or 5x or 100x... . I entered shed storage and nonstop on posting.
How do I verify my number?
I tried to verify my phone in order to reply to my customers and purchase items myself, but when I put my number in and send the code I never received one. I’ve tried it multiple times already, I even deleted the app and downloaded again.
I logged out and logged in again, but it still didn’t work. I want to know what I could do to fix this.
Can't log in
I been trying to log in but it keeps sending a code to my old phone number. What can I do to get in to my account.
I do not ow a Mobil phon, only a land land. I cannot respond to people who want to buy my stuff.
How can i get my money back?
I purchased a Fitbit Versa from a person out of state and I paid using my chime account and he never sent the item it's been over 5 days and he closed his account on OfferUp. I have a cell phone number of his and also a link to his chime account. What can i do to get my money back?
why my accont is closed?
I cant post
off my card and I haven’t been ableto get it back how do I do that
I offered she excepted but then Card got the Klein sign used another card she excepted then changed her mind and I haven’t been able to get my money back
How can I get my refund?
I was ordered foundation from offer up and it’s was incorrect address and my order delivered at the sender, so how can I get my refund?
Views of items
Hi, when I’ve posted before I wasn’t able to search my ya own listings and now I posted a lot of items but they do not show up at all in the search and have 0 views. Is there an issue with my account??
Who pays the cancelled ship back order
I sold a health and beauty facial attachment to NU face , the customer just alerted me that it isn’t right for her she tried it and wants to return it ? What can I tell her ?
Make it easier to see items for sale.
When you turn the OfferUp app on— 1) You may see a number next to the in box. 2) You click into that and then into the notifications.
3) A few entrees may come up like the Bell and the Thumbs Up. 4) The Thumbs up is Recommendations made by the app and this is where my problem is. The screen comes up as a tinny pop up. I Would like to see it displayed as the entire screen so that I can ACTUALLY see the items for sale.
PLEASE tell me that there is a way to do this.
Thank You for your time. Deb S.
Why is my account Blocked on Offer Up
My account is Blocked on offer because I don't get any Views on the items I Post. I also can't send or receive messages.
Please let me know why I am blocked on Offer Up.. Thank You Tom Jetter
I don’t have SSN
Hey. My name is Altynay.
I’m an offerup customer. I was trying today to get my deposit from first transaction, but I wasn’t able complete. I don’t have SSN, because I’m an international student from Kazakhstan. Can you say me as soon is possible will I get money for my item or no.
If no, I think your app should cancel this transaction. Thanks.
How do I answer the email sent thru OfferUp?
People are interested in the my items ask me to respond. I don’t know how to respond thru OfferUp
why was my account charged before I got my purse????
I contacted girl in Kentucky to buy purse. I was told my credit card would not be charged until item shipped.
Today my credit card was charged. I won't have item for a week.
Also a transaction in Wyoming took place on my card today so I cancelled my card. Offer Up sucks for customer service or help.
Can you guys contact a user on a buyer’s behalf, if the user does not reply Back to his/her message
I purchased two iPhones from one of your user, I don’t know if the phones were stolen or what, but I cannot unlock the phones to use them with my carrier. I tried and send multiple messages to the user, she does not reply back. Can you guys help me to either get my money back or get her to provide me the information that I need to unlock the phones
How do I get my OfferUp verification code on my new phone if the phone number connected to my offerup account is disconnected?
My mom recently purchased a new phone and disconnected her old phone. Her offerup app is connected to her old phone so when we try to log in to the app on the new phone it is sending a verification code to the old phone. How can we log into her app on the new phone ?
How can I log in if I changed my number.lol
Can’t log in since I changed my number I’ve tried everything