I made a profile approximately a week or two ago under the email for michelleharrisjaqwez@***.com. I made my first purchase.
The young man paid with his card. And my payment information was put in correctly. After he made his payment we exchanged numbers so that I could give him his tracking number. My account was deactivated.
I had to use my old account from 2015 inorder to put my product back on offerup. The young man who sent a picture of himself (in law enforcement) text me and told me that the money was taken out of his account from offerup offices located in washington state. I checked my account to see if there was any pending deposits and there was none. I emailed offerup on several occasions trying to get this resolved.
They of course was no help. There was no fraud on our end (me nor the young man) and I have decided to allow him to get his product. He was actually the one who told me my account was not able to be retrieved because he wanted to leave a customer review on my profile but it was no longer there.
The profile that is up now I updated recently so that I may try to make more sales. I have never had this problem before with offer up so I'm trying to figure out what is going on with the payment
User's recommendation: Just don't even bother with this.
Preferred solution: Refund my customers money since I haven't received it .
Thank You for Your Reply! We are processing your message.