Product: Offerup Website Clear all filters (235 of 235 reviews match)
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OfferUp - Problems sending messages

2.8
Details
Does not have anyone answer the phone. All they do is give you an email address. Evidently they don't care much about their customers because they don't answer the phone for you
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Review
#1703149 Review #1703149 is a subjective opinion of poster.
Product
Offerup Website
Pros
  • Selling is a plus
  • Buying and selling and meeting great people
Cons
  • I was scammed for 2900
Reason of review
Poor customer service
Preferred solution
Set up customer svc line to answer phone calls

OfferUp in Salem, Oregon - All my items got deleted

Why did all my items get deleted this is bs
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#1687190 Review #1687190 is a subjective opinion of poster.
Product
Offerup Website

OfferUp - I was charged 21.31

1.0
Details
They said i would have a 3 three day trial with promotion plus and i could cancel after that, I did and was still charged $21.31 from my account i am very upset.
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Review
#1684670 Review #1684670 is a subjective opinion of poster.
Product
Offerup Website
Reason of review
Pricing issue
Loss
$21
Preferred solution
Full refund
Tags
  • Refunds And Returns
  • Offerup Doesnt Care

OfferUp - Terrible

I have been using order up for months and now my post aren’t getting any views, I can’t reply to messages or no one can message me. I tried creating another account but it still doesn’t work. I have violated any rules or policies. Why is this happening?
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Review
#1679863 Review #1679863 is a subjective opinion of poster.
Product
Offerup Website
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

OfferUp - I need to know when I'm getting my money back.

I purchased a galaxy Samsung 8s and the seller “shipped it”. Turns out he never did and the app cancelled the purchase automatically or that’s what he said. The app said my money would be refund it but I’m still waiting on it
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Review
#1677389 Review #1677389 is a subjective opinion of poster.
Product
Offerup Website
Reason of review
Poor customer service
Loss
$205
Preferred solution
Full refund

OfferUp in Houston, Texas - Cant post

1.0
Details
Trying to get into my account..to answer messages and to see my offers
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Review
#1672457 Review #1672457 is a subjective opinion of poster.
Product
Offerup Website

OfferUp - Worst place to do business and horrible customer service

1.0
Details
I sold my product on offer up and was requested to ship it to which I did . Offer up sends me a notification that the buyer paid and they were holding the funds until it was shipped and the funds were supposed to be released after three days of shipping. The buyer unilaterally canceled the transaction to while it was clearly shipped off so therefore they get to keep their funds and the merchandise . I have informed this company Offer Up and they seemed to not care or respond to my claim. Offer Up is by far the worst company I've ever dealt with and they have third grade customer service.
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Review
#1672072 Review #1672072 is a subjective opinion of poster.
Product
Offerup Website
Cons
  • Bad or non existent customer service
  • Seem to have fake buyers
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund
Tags
  • Sale On Offerup

OfferUp - Money

5.0
Details
OfferUp - Money
I payed for an item then my seller accepted it but never shipped. So after a couple of days he cancelled the request and I did not get a refund of my money. Osman Kamara. Bowie MD
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Review
#1672007 Review #1672007 is a subjective opinion of poster.
Product
Offerup Website
Reason of review
Return, Exchange or Cancellation Policy
Loss
$23
Preferred solution
Full refund

OfferUp - I try to return a item... the seller don’t respon to me

Hello . I send many email ...nobody Respond ... please I need solution. My name is Betty Bradshaw- . The item Is no the same at the picture. I do t like that.... please I want to return immediately. I send text to seller ..but he don’t Responded.
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Review
#1665357 Review #1665357 is a subjective opinion of poster.
Product
Offerup Website
Pros
  • Prices and fake offers
Cons
  • No good customer dervice
Reason of review
Return, Exchange or Cancellation Policy
Loss
$123
Preferred solution
Full refund
Tags
  • Terrible Customer Serivce

Contact OfferUp Customer Service

Mailing Address:
Seattle, Washington
United States
Phone:
(844) 633-3787
All OfferUp Contacts

OfferUp Reviews

  1. 1031 reviews
  2. 264 reviews
  3. 193 reviews
  4. 89 reviews
  5. 138 reviews
OfferUp reviews

OfferUp - Contact the seller

1.9
Details
OfferUp - Contact the seller
I have an issue with an item I bought. It’s annoying that I cannot contact anyone. I did a purchase on Friday September 20, 2019. I was trying to contact the seller but it shows a as an error. Can someone help me?
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Review
#1662072 Review #1662072 is a subjective opinion of poster.
Product
Offerup Website
Reason of review
Poor customer service
Loss
$47
Preferred solution
I want to know if this’s not a scam?
Tags
  • Account Not Working