Product: Offerup Marketplace Clear all filters (222 of 222 reviews match)
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OfferUp - DO NOT USE THEIR SHIPPING OR PAYMENT PROCESSING
OfferUp - DO NOT USE THEIR SHIPPING OR PAYMENT PROCESSING
OfferUp - DO NOT USE THEIR SHIPPING OR PAYMENT PROCESSING
Oh dear lord, what a blessed day. This lovely "company" has repeatedly blocked me out of my very active offer up account profiles, which I successionalky tried recreating new ones with separate email. All of my accounts were 5 star reviewed, 100% 'trupoo' verified and...
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Review
#1704053 Review #1704053 is a subjective opinion of poster.
Product
Offerup Marketplace
Pros
  • Reach tons of people
  • Free listings
Cons
  • Offerup service
  • No one responding to email questions
  • Payment processing & shipping theft
Reason of review
NON EXISTENT CUSTOMER SERVICE, NUMEROUS OTHER CLAIMS AND UNETHICAL OPERATIONS
Loss
$3500
Preferred solution
I want my payments in full, PLUS any interest accrued if the money were in my account instead of yours.
Tags
  • Payment Complaint
  • Offer Up Social Care
  • Cannot Log In
  • Buyer Protection Claim
  • All Management
  • Blocked From App

OfferUp - Do not use their delivery service only in person. Their customer service doesn’t exist. You lose.

1.0
Details
OfferUp - Do not use their delivery service only in person. Their customer service doesn’t exist. You lose.
The seller sent Me an empty envelope but I Kept it. No box and they too deleted their account. I also would like to add that they advertised their area I think Las Vegas but. The mail came from NY. I’m having a very difficult time now trying to get a person and I don’t think I am too happy with email being the only way. I am going to say I had another issue with them and this is time now to make it known to the social media how OFFER UP is a sham. Hope this helps one person.
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Review
#1703072 Review #1703072 is a subjective opinion of poster.
Product
Offerup Marketplace
Pros
  • Buying and selling and meeting great people
Cons
  • Fake buyers not looking for buying used
  • Poor customer service lots of counterfeit goods in offer up
Reason of review
I got scammed and want my $
Loss
$55
Preferred solution
Full refund
Tags
  • Not Paid
5.0
Details
OfferUp - Offer-up Fake buyers to beware of
OfferUp - Offer-up Fake buyers to beware of
I've had a mixed set of results using Offer-up. There have been a few legit sales and purchases and I do like that contact with buyers and sellers are contained in the App so that I don't have to share my personal mobile number or email with potential buyers/sellers....
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Review
#1698472 Review #1698472 is a subjective opinion of poster.
Product
Offerup Marketplace
Reason of review
Need a better way on the App to report potential scams and verify users
Tags
  • Offer Up Email Request Scams

OfferUp - Paid for promorion and its not promoted

are listing wasn't very high I paid for the promotion and now we're listing is gone.
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#1688159 Review #1688159 is a subjective opinion of poster.
Product
Offerup Marketplace
Reason of review
Poor customer service
Preferred solution
Promote my item please. Maybe add a couple days

OfferUp - My account issues

1.0
Details
I was trying to list my car for sale and offer up keeps taking post off. Because if it now it's telling me I don't have car posting free left. What's going why do you keep removing my post. Ithe post has no bad contest on it.stop removing my post and reset the amount of free car post please.
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Review
#1687883 Review #1687883 is a subjective opinion of poster.
Product
Offerup Marketplace
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

OfferUp - Sold an item that no longer exists

I sold a ski outfit that I had but it was sold by my spouse which I wasn’t aware of. So I need to cancel it.
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Review
#1686276 Review #1686276 is a subjective opinion of poster.
Product
Offerup Marketplace
Pros
  • Diversity of products and ease of app

OfferUp - I got scammed.

My email i use is lopezchristina09@gmail.com. I made a purchase and she told me the tory purse was real.I just found out today it is fake.I want my money backi cant fi d her anymore becausr i cant go that far back on my history
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Review
#1684698 Review #1684698 is a subjective opinion of poster.
Product
Offerup Marketplace
Reason of review
Poor customer service
Loss
$70
Preferred solution
Full refund

OfferUp - Account blocked

2.1
Details
Account still blocked , no support or any real help , no access to my funds or items or contacts (followers) no way around two factor authentication. It’s like the website exit scammed however they are up and running just fine with no server , quite pissed but whatever
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Review
#1680325 Review #1680325 is a subjective opinion of poster.
Product
Offerup Marketplace
Pros
  • No real human
  • Easy to sell and buy with locals
Cons
  • Theft at delivery
  • Too many flakes
  • Almost being robbed of 1500 bucks
Reason of review
No customer support
Loss
$76
Preferred solution
Let the company propose a solution
Tags
  • Offerup Account Removed

OfferUp - Never received my payment

OfferUp - Never received my payment

Update by user Oct 14

I have not received my money weeks after shipping an item to a buy on OfferUp

Original review posted by user Oct 14

I shipped an item and was supposed to receive payment for it but I did not and it’s been over 2 weeks.
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Review
#1679678 Review #1679678 is a subjective opinion of poster.
Product
Offerup Marketplace
Pros
  • App was once a good avenue to promote and sell items
  • Buying
Cons
  • Customer service unable to be contacted by phone
  • How offerup does not provide contact information on its website
  • Not being able to speak to a customer service rep
Reason of review
Problems with payment
Loss
$36
Preferred solution
Deliver product or service ordered
Tags
  • Contact Offerup

Contact OfferUp Customer Service

Mailing Address:
Seattle, Washington
United States
Phone:
(844) 633-3787
All OfferUp Contacts

OfferUp Reviews

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  5. 138 reviews
OfferUp reviews

OfferUp - My stolen property was sold on your app

OfferUp - My stolen property was sold on your app
I reported Cleveland police last week on Monday but the detective claims he receives no response with the permit to personal data of the seller. He claims OfferUp is performing background check to verify if the detective asking access is really the authorities. Does it really take that long? If the item sells I have no chance to return it. It’s $4500 worth of equipment
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Review
#1676466 Review #1676466 is a subjective opinion of poster.
Product
Offerup Marketplace
Reason of review
Poor customer service