Product: Offerup Customer Care Clear all filters (69 of 69 reviews match)
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Sent several messages to Offer up about technical issues on bidding, messaging, or posting an item to sell and it is not going through.Did what they said under "help" to resolve the issue, nothing helped. Sent them plenty of messages about this issue, opened up 4 other...
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3.4
Product
Offerup Customer Care
I liked
  • Easy app
  • Amount of potential customers
  • Free listings
I didn't like
  • No help poor customer service
#1162347
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i have tried to reach out to offer up several times and have got nothing but a robot response, since I've updated my app it cant see what I'm selling it says network error, does anyone know why you sure can't get these robots to response looks like it's time for letgo!...
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Anonymous
Adzzon Labit

I’m trying to open my account when I hit messages it keeps on saying network error and giving code numbers. Tell me how to fix my account my items are stuck and don’t know how...

Product
Offerup Customer Care
#1160598
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In two years of doing business on offerup theres been plenty of flakes but I've never been a victim, until now. It appeared legitimate to me until it didn't. Initially offerup fraud department (I never knew there was so much fraud that they needed a dept. for it) was...
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Anonymous
Bruce B

Yes I've encountered flakes and trivalent individuals that seem to not understand the concept of how things are done on this site it's hit and miss having said that I've still...

Product
Offerup Customer Care
#1139361
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Poor customer service with OfferUp

#1163617
5.0
Details
Am not able to send or receive messages try support and no customer support it’s so frustrating!
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Diversity of Products or Services
Price Affordability

Offerup - Don’t use

#1147933
It sucks after a while it will not allow you to send or receive any offers you will send a message to offer up needing help and they will never respond I recommend 5 miles application to sell it’s a great app
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Offerup - Liars

#1104868
2.8
Details
Peopke say they are coming to pick up items. You wait and wait. Sometimes giving up other plans. They never show. Oe u selling something foer 5.00. They want u to bring it to their job 15 miles away. Friggin nuts
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Offerup - Bogus desk deal

#1093930
1.8
Details
Seller accepted my offer - his asking price. Then would not respond with info to pick it up. After repeated requests with no answer I figured maybe he was mental. Now weeks later theres the same desk for sale for the same price. Offer up did nothing to help me .
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
posted a life like Sea Turtle on Offerup, wrote in details it was FAKE, not real made from rubber, made so well it could fool persons to believe it was real. Include 4-5 images, one was reverse. Anyway, I have a 23 star rating about 6 followers, 10 min after posting...
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Product
Offerup Customer Care
#1085009
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I paid to bump a product and still cannot find it on the salable items.I emailed twice to find out about this, and still no response after 5 days. I've sold 4 things over the last 5 months after listing more than 30. Buyers no show, show up without money or have...
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1.6
Product
Offerup Customer Care
I didn't like
  • Loser buyers and bump
#1062099
Reply to reviews

I reported it to Offerup and they sent me an auto reply and then said they would investigate that was in March 2017. I have heard nothing. Tonight 5/17 I find the same vehicle by the same name being advertised for the same amount. I have reported to the BBB, the...
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Anonymous
Hannah4

Omg I keep finding cars around me that are $1,500 $2,000 and they are really nice cars but they always ask for me to email them. When I get to the part when I email them they ...

Anonymous
Danny s

Some of the scams they're running nowadays are 15 years out of date and people are falling for them.No matter how good the story is if you can't touch it feel it drive to wher...

2.4
Product
Offerup Customer Care
I liked
  • Easy to use
I didn't like
  • Not taken seriously
#1053033
Reply to reviews
jumped in his car and took off with the phone without paying! And Offerup has no security for this. His profile picture look exactly like the guy that showed up. The only thing the police did was take a report and said there is not much they can do. Really???? How...
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Anonymous
Shellyldell

How can I get a hold of annoffer up buyer/ seller who has possession of my personal tablet that was stolen from me and sold on offer up? I have photographic evidence to prove ...

Anonymous
Simon

You had 3 people? how did you let him get away in his car?

1.0
Product
Offerup Customer Care
I didn't like
  • No security for the seller
#1051974
Reply to reviews

I HAVE BEEN POSTING & SENDING MESSAGES BUT HAVENT GOTTEN A RESOPNCE IN OVER A WEEK SO I HAD SOMEONE LOOK FOR MY ITEMS & SEND ME MESSAGES & THEY COULDENT FIND ANY OF MY ITEMS OR THE MESSAGES I SENT , ALSO I HAVE SENT THE SUPPORT TEAM OVER 3 MESSAGES TO FIND OUT WHATS...
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Anonymous
Anonymous

I have a few suggestions. Turn off Caps Lock before typing your messages so they are readable. Don't copy & paste the same thing multiple times to up your word count. And fina...

Anonymous
Anonymous

same exact problem. I tried to create new accounts and had the same problem again. I had my daughter try to open an account and it only worked for 1 day. Smh

1.0
Product
Offerup Customer Care
#1037334
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I asked about a camper for sale and we talked then he said send me my email address to gobbenm@gmail.com and he would send pictures.When I emailed him three times asking for location for my husband to come see and for him to send pictures he stopped talking to me. Then...
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Anonymous
Anonymous

Offer up -Same guy same name emailed me about my car said he'd pay 2500 for it well needless to say its only worth about 800 and then he asked for my info so he can pay me wel...

Anonymous
Philip

I received the same email. I decided to check him out and found this helpful info. I am new to Offerup and am not impressed by this first time exposure to an attempted scam...

Product
Offerup Customer Care
#1028146
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I paid to bump up a item from my offers for 24hrs.It lasted 1hr then dropped hundreds of items down.I expect a refund and explanation or im moving all my items to a different site.Steve Heil.e-mail sh.ptg91@yahoo.comThis isnt the first time this has happened .why cant...
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Anonymous
Anonymous

HA HA I'm with that guy, you paid? Why not just use EBay then

Anonymous
Anonymous

It is a free site? And then you paid like two dollars for a bump?

2.6
Product
Offerup Customer Care
I liked
  • Easy to sign in
I didn't like
  • Bump up service and customer help
#1019968
Reply to reviews