Product: Offerup Customer Care Clear all filters (291 of 291 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

OfferUp - Need help shipping

1.0
Details
No one answered the phone they hung up
View full review
Review
#1707064 Review #1707064 is a subjective opinion of poster.
Service
Offerup Customer Care
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

OfferUp - Don’t use this site !!

A lot of fraud from the sellers!! I was new to this site so the sellers double charge!! Also wait until the time runs out and makes excuses like I have found a box heavy enough yet. There is no way to get a hold of this company. Run OfferUp is fraud. Won’t protect the buyer,
View full review
Review
#1707004 Review #1707004 is a subjective opinion of poster.
Service
Offerup Customer Care

OfferUp - My email address was enter wrong

1.0
Details
My email is dietech1999@yahoo.com It is not ljohnson436@ivytech.edu I can not correct my email by verifying. I need Offer Up to correct it. I’ve tried numerous times. Offer Up keeps wanting me to log in with in correct email.
View full review
Review
#1706349 Review #1706349 is a subjective opinion of poster.
Service
Offerup Customer Care
Pros
  • Selling items
Cons
  • Can not get help from ou with my correcting my email
  • No help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

OfferUp in Pompano Beach, Florida - Issue with an order

I do not Authorize any payment to that my order
View full review
Review
#1705583 Review #1705583 is a subjective opinion of poster.
Service
Offerup Customer Care
Reason of review
Poor customer service
Preferred solution
Full refund

Don’t rely on OfferUp to sell stuff permanently because of stuff like this.

2.5
Details
This is the 2nd time my account has been banned for no apparent reason. I really can’t think of what I did to make my account banned and it really sucks because I use this app every day. I also just bought a pair of shoes online and now it’s not letting me see my receipt.
View full review
Review
#1704235 Review #1704235 is a subjective opinion of poster.
Service
Offerup Customer Care

OfferUp - Be careful

Item was never shipped and seller is not replying to messages I was charged 182$ and never received my package
View full review
Review
#1703841 Review #1703841 is a subjective opinion of poster.
Service
Offerup Customer Care
Reason of review
Paid for item and never received it
Loss
$182
Preferred solution
Full refund

OfferUp - I want my money back

1.0
Details
Get a customer service line and provide better customer service when your vendors rip off customers. I shouldn’t have to jump through hoops to get my money returned for a product that usps returns because the idiot selling the items didn’t think about its weight. Also, send confirmation emails with reference numbers after purchase. What kinds of illegitimate operation is this?
View full review
1 comment
Anonymous
#1774208

I agree with you. Your comment has made me not to want to purchase anything from the site.

Not having a phone number for customers to call is a definite mistake in my book. So many businesses do this and I consider it lazy and shady.

What are they hiding? I hope you get your issue resolved.

Review
#1702345 Review #1702345 is a subjective opinion of poster.
Service
Offerup Customer Care
Cons
  • Scammers win
Reason of review
Poor customer service
Loss
$193
Preferred solution
Full refund

OfferUp in Redlands, California - Scamming

1.0
Details
The scammer offered a carpet cleaner, it was broken, he then deleted his post. I couldn't use the app.to report him because, he closed the account it even blocked my messages, so I couldn't warn other users.
View full review
Review
#1701435 Review #1701435 is a subjective opinion of poster.
Service
Offerup Customer Care

OfferUp - Terrible Support

1.0
Details
They do not stand behind their buyer protection claims. No one from their support team responds. Dont care about the consumers that buy off their platform. Buy beware of counterfeit items.
View full review
Review
#1700227 Review #1700227 is a subjective opinion of poster.
Service
Offerup Customer Care
Cons
  • Bad product
  • Everything for the buys
Reason of review
Poor customer service
Loss
$375
Preferred solution
Full refund
Tags
  • Buyer Protection Claim

Contact OfferUp Customer Service

Mailing Address:
Seattle, Washington
United States
Phone:
(844) 633-3787
All OfferUp Contacts

OfferUp Reviews

  1. 1031 reviews
  2. 264 reviews
  3. 193 reviews
  4. 89 reviews
  5. 138 reviews
OfferUp reviews

OfferUp in Boston, Massachusetts - Offer up

My tv size 40 not yet sold but say word sold person not pay yet
View full review
Review
#1700086 Review #1700086 is a subjective opinion of poster.
Service
Offerup Customer Care
Reason of review
Person not pay word sold but not yet sold