Product: Offerup Customer Care Clear all filters (75 of 75 reviews match)
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Offerup - Terrible

Offer up is terrible!!! They do not respond back to emails I sent numerous times. These multiple postings of scammers selling cars in multiple cities asking for your email looks like a major scam and offer up is doing nothing about it. I reported this over 50 times and not once received email back telling me that they're looking into it.
1.3
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Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Privacy and Data Security
Product or Service Quality
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Offerup Customer Care
#1184582
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I was using OfferUp all summer, buying and selling. In my city there seems to be people who just get on there to *** with you..give you the run-around, never show, lame excuses, stupid questions all damn day then they never show.. basically punks who need to be slapped.
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Anonymous
JM

same herethose on charge are 5th graders especially the one named "Rachelle"they banned the legit sellers and allowed the scammers to feel at home!!

Product
Offerup Customer Care
#1173868
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I have been scammed by a customer and no response that was months ago.Reported it to customer service 10 times no response. Now my app is working i can post ads but for a month i have no reviews no messages no nothing as if no one is getting or sending messages. No...
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1.0
Product
Offerup Customer Care
#1173676
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OfferUp not good

Was never able to contact them to correct a posting that didnt allow me to do so. Very very poor management on this site my only solution was to delete my account and never go back.
1.0
Details
Customer service
Product
Offerup Customer Care
#1173512
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Offerup - No answers

Asked several times for Help and only give me the norm. That I did 10 Times Letgo is better for Help Offerup is faster to sell with headaches of course
Product
Offerup Customer Care
#1170910
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for starters I forgot my password, I was directed to where I can change it and I was told an e mail was send, this was last night and I haven't been able to change my password, same thing I am told; an e mail was send but I have never received anything to help me.then...
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1.0
Product
Offerup Customer Care
I didn't like
  • Ppl is so rude
  • Rude sellers
#1170079
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Poor customer service with OfferUp

Am not able to send or receive messages try support and no customer support it’s so frustrating!
5.0
Details
Diversity of Products or Services
Price Affordability
Product
Offerup Customer Care
#1163617
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Sent several messages to Offer up about technical issues on bidding, messaging, or posting an item to sell and it is not going through.Did what they said under "help" to resolve the issue, nothing helped. Sent them plenty of messages about this issue, opened up 4 other...
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3.4
Product
Offerup Customer Care
I liked
  • Easy app
  • Free listings
  • Amount of potential customers
I didn't like
  • No help poor customer service
#1162347
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i have tried to reach out to offer up several times and have got nothing but a robot response, since I've updated my app it cant see what I'm selling it says network error, does anyone know why you sure can't get these robots to response looks like it's time for letgo!...
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Anonymous
Terri

Same result here! Robot response too... been way too long with no progress!!

Anonymous
Adzzon Labit

I’m trying to open my account when I hit messages it keeps on saying network error and giving code numbers. Tell me how to fix my account my items are stuck and don’t know how...

Product
Offerup Customer Care
#1160598
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Offerup - Don’t use

It sucks after a while it will not allow you to send or receive any offers you will send a message to offer up needing help and they will never respond I recommend 5 miles application to sell it’s a great app
Product
Offerup Customer Care
#1147933
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