Product: Offerup Customer Care Clear all filters (0 of 137 reviews match)
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When they asked me do you love OfferUp I responded no cuz I was having a bad day on OfferUp I had 10 offers and nobody showed up and nobody responded when I tried to talk to them through their messaging system because let's face it everybody's rude on OfferUp it's a...
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Offerup Customer Care
#1423311
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Offerup - Got scammed by a seller on your site

I sent you 4 of these and you sent me the same one 4 times I have been scammed by a seller on your site and I read the terms and you say you back the buyer so I would like a call back from you ASAP bc I need my money back I don’t want no email bc you don’t say anything my phone number again is 330-949-7604 since I can’t get ahold of you by phone
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Offerup Customer Care
#1421954
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Offerup - IPhone

I just sent you 3 texts I would like to have someone call me ASAP
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Offerup Customer Care
#1421797
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Offerup - Bad it hard to tell you all anything.

My account was suspended Someone *** my account an but a RV on there for 1400 dollars the put it on there a number of times I tryied to delete it but wouldnt let me so I sent messages on the site to u all saying I need help an u all still suspend my account for for know reason I did nothing wrong please help as I said last night HELP!!!
1.0
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Offerup Customer Care
#1401877
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Apparently no one has read the term and conditions on offerup policy. Well I Have and quite frankly I have spent more than 100 hours trying to resolve this issue that states in ur policy no refunds money will be deposited after 3-5 business days. So a Month later I am...
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Offerup Customer Care
#1398197
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Offerup - Offer up sucks

Nobody receives my messages so I can't buy nothing on the app and you can never get ahold of customer service
1.0
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Offerup Customer Care
#1398139
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Offerup - People not responding back to your ads and they do respond w

Flatout 2 it you suck you guys are worthless your customer service sucks you don't do nothing about people who leave stuff you who don't respond to you just delete my account I don't know who's worse you or let go I think you all about tide you are worthless worthless worthless worthless piece of ***
1.3
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
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Offerup Customer Care
#1397635
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Offerup deactivating my account no reason

Over 1500 sales since sep 2015 284 5 star rating they just said you listed a prohibited item a toy crossbow deactivated my account and will not respond to any email. Bunch of wish I could say the rest
2.4
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
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Offerup Customer Care
#1393872
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I posted my items which were all 100% authentic. They removed some of my items saying that it violated a trademark property. How? It's real genuine LV. How can it infringe their own trademark? So, I tested their authenticity process. Borrowed a fake bag and pisted it....
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Offerup Customer Care
#1389956
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I don't know if they are just short on customer service people, or what, but I'm wondering if offerup is long for this world if they can't afford to hire enough support personnel, or the ones they have are simply mismanaged (see my points below about the company...
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1.0
Product
Offerup Customer Care
I liked
  • Sell items fast
  • Options of loading numerous photos
  • Easy to use app
I didn't like
  • Failure to address dishonest swipe to my reputation
  • Are very difficult to contact
  • Bad customer service
#1384341
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