Manufacturer: Offerup Category: Customer Care Clear all filters (59 of 59 reviews match)
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I paid to bump a product and still cannot find it on the salable items.I emailed twice to find out about this, and still no response after 5 days. I've sold 4 things over the last 5 months after listing more than 30. Buyers no show, show up without money or have...
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1.6
Product
Offerup Customer Care
I didn't like
  • Loser buyers and bump
#1062099
Reply to reviews
I reported it to Offerup and they sent me an auto reply and then said they would investigate that was in March 2017. I have heard nothing. Tonight 5/17 I find the same vehicle by the same name being advertised for the same amount. I have reported to the BBB, the...
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Anonymous
Hannah4

Omg I keep finding cars around me that are $1,500 $2,000 and they are really nice cars but they always ask for me to email them. When I get to the part when I email them they ...

Anonymous
Danny s

Some of the scams they're running nowadays are 15 years out of date and people are falling for them.No matter how good the story is if you can't touch it feel it drive to wher...

2.4
Product
Offerup Customer Care
I liked
  • Easy to use
I didn't like
  • Not taken seriously
#1053033
Reply to reviews
jumped in his car and took off with the phone without paying! And Offerup has no security for this. His profile picture look exactly like the guy that showed up. The only thing the police did was take a report and said there is not much they can do. Really???? How...
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Anonymous
Simon

You had 3 people? how did you let him get away in his car?

Anonymous
Anonymous

If you're selling something small electronics tools or whatever it may be.Make them give you the money first you hold the money they hold what you're selling that way if they ...

1.0
Product
Offerup Customer Care
I didn't like
  • No security for the seller
#1051974
Reply to reviews

Offerup Customer Care Review

#1028619
This app knows there are tons of fraudulent ads posted on there and does nothing to remove them even when notified. I lost $2000 to a scammer and was told by their 'customer service' rep that it was my 'mistake'. Did not remove the ad even when I told them it was a fraud. Did nothing to help. A total rip-off.
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Offerup Customer Care Review

#1001937
1.0
Fake or non-existent and unethical sellers. Been trying to buy and contact sellers for over a week now but I never got a response. I still prefer to buy at craigslist. Is there anyways to report these sellers?
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Offerup Customer Care Review

#992099
3.1
Im having issues with when i post my item on offer up, its not showing up in the catagory. And when i sent a request in i dont hear back from anyone. Its been 5 requests and 3 days and no one has responded.
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Offerup Customer Care Review

#977773
2.0
I made a transacción to pay with a card last Sunday and I got I receipt but I haven't received my money in my bank account and is being 3 days. I hope OfferUp pays me that money. They're taking forever. And I hate that they don't have a customer service number to ask what's going one. I sent them a message and they haven't answer.
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I HAVE BEEN POSTING & SENDING MESSAGES BUT HAVENT GOTTEN A RESOPNCE IN OVER A WEEK SO I HAD SOMEONE LOOK FOR MY ITEMS & SEND ME MESSAGES & THEY COULDENT FIND ANY OF MY ITEMS OR THE MESSAGES I SENT , ALSO I HAVE SENT THE SUPPORT TEAM OVER 3 MESSAGES TO FIND OUT WHATS...
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Anonymous
Anonymous

I have a few suggestions. Turn off Caps Lock before typing your messages so they are readable. Don't copy & paste the same thing multiple times to up your word count. And fina...

Anonymous
Anonymous

same exact problem. I tried to create new accounts and had the same problem again. I had my daughter try to open an account and it only worked for 1 day. Smh

1.0
Product
Offerup Customer Care
#1037334
Reply to reviews
I asked about a camper for sale and we talked then he said send me my email address to gobbenm@gmail.com and he would send pictures.When I emailed him three times asking for location for my husband to come see and for him to send pictures he stopped talking to me. Then...
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Anonymous
Anonymous

Offer up -Same guy same name emailed me about my car said he'd pay 2500 for it well needless to say its only worth about 800 and then he asked for my info so he can pay me wel...

Anonymous
Philip

I received the same email. I decided to check him out and found this helpful info. I am new to Offerup and am not impressed by this first time exposure to an attempted scam...

Product
Offerup Customer Care
#1028146
Reply to reviews
I paid to bump up a item from my offers for 24hrs.It lasted 1hr then dropped hundreds of items down.I expect a refund and explanation or im moving all my items to a different site.Steve Heil.e-mail sh.ptg91@yahoo.comThis isnt the first time this has happened .why cant...
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Anonymous
Anonymous

HA HA I'm with that guy, you paid? Why not just use EBay then

Anonymous
Anonymous

It is a free site? And then you paid like two dollars for a bump?

2.6
Product
Offerup Customer Care
I liked
  • Easy to sign in
I didn't like
  • Bump up service and customer help
#1019968
Reply to reviews
I bought a couple of things on offer up and it worked out fine.Tried to buy an item out of my immediate area and got the seller to initially respond but then would not reply to my inquiries. Gave up. Also tried to sell an item. Had the buyer come to pick up the item....
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Product
Offerup Customer Care
#1016627
Reply to reviews
I was first on the app let-go and heard about OfferUp. I kept getting error messages when trying to navigate OfferUp. I've sent repeated correspondence to the help support with no response. It's been over 3 weeks. At least let go always gets back to you within 48 hours.
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Anonymous
Tiffany

I've been on offer up for a while. I've sold many items and have not had any complaints yet. But today I get on there to try and post something and it keeps saying error. Not ...

Anonymous
Kip

I was just reading the other reviews after my post here. I have been selling online for many years on sites like Craigslist, let go, OfferUp, bookoo, etc... all of the scammer...

1.6
Product
Offerup Customer Care
#1011637
Reply to reviews
Trailer trash people.I'm sorry but when they act like trailer trash they deserve to be called trailer trash . not responding to inquiries or responding to one inquiry and then waiting over a week to respond to make arrangements to even look at the items or pick them...
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Anonymous
Anonymous

That's too bad cause I'm a great seller on here and scams are everywhere

Anonymous
Sandy

I rather stick with good ol Craigslist! Offer up sellers consist of losers for the most part and buyers who's brains and communication skills are the size of peanuts. Prominen...

Product
Offerup Customer Care
#1001299
Reply to reviews
This is suppose to be an app where you can sell your old stuff but when I post my old designer purse to get some money they took my post down twice.When I ask them why they proceeded to inform me that they needed a receipt from me. Now lets be realistic, how many...
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1.0
Product
Offerup Customer Care
#992118
Reply to reviews