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While i have done business on both sides of this app I have been screwed in both directions. As a seller I was robbed for a finalized deal by a customer who wasn't happy with a purchase and wanted his money returned at 2a.m.
He failed to forward this text messages to offerup and they removed the transferred money from my account. And he never returned the item. As a buyer I used their search engine to find a laptop i wanted and it happened to be in Florida. Money was sent using cashapp and all of our conversation took place in the app which they advised me to do.
I never received the item and even filed a police report which offerup did nothing in terms of helping even though they say they will.
Then blamed me for not using their ridiculous middle man buy it now option that takes money from both parties involved while they do nothing. So buyers and sellers beware bc this is one of those can be great app but whoever is currently in charge is not in favor of doing good business.ehh
Monetary Loss: $99.
Preferred solution: Apology.