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I'm really not sure what happened. I'd love to be able to speak with someone in Customer Support so that maybe they could explain what happened.
My Debit Card was charged $19.99 for who knows what. I did not purchase anything and I did not authorize my card for any purchases or whatever the $19.99 was taken out of my account. I normally wouldn't be so upset but that charge caused my bank to go into overdraft which added another $35.00 to be taken from me. That's $55.00 it's a box of diapers and wipes for my daughter.
I'm also upset with not being able to contact anyone in Customer Service so that we could fix the issue. I really would like my account to be refunded as soon as possible.
Offer Up is a great site but with horrible customer service. There is no customer service.
Product or Service Mentioned: Offerup Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $55.
Preferred solution: Full refund.
OfferUp Pros: Good selling app.
OfferUp Cons: No customer service, Terrible customer service.