Contact OfferUp Customer Service
OfferUp Phone Numbers and Emails
Toll-Free Number:
-
(844) 633-3787
Customer Service:
-
(877) 342-7222
OfferUp Emails:
OfferUp Contact Information
OfferUp Website:
OfferUp Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1745 114th Ave SE,
Bellevue, Washington 98004
Summary of OfferUp Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OfferUp Customer Service?
Account Question:
- “Shadow banned”
- “Account”
- “Account isnt working”
Shipping and Delivery Question:
- “Didn't receive payment”
- “Have not received my money”
- “Didn't receive product”
Payments and Charges Question:
- “Dispute charge”
- “Deposit into my account”
- “I want to make sure I'm not getting scammed and why my payment didn't get through and making sure that it's no longer going through”
Request for Information Question:
- “I need to speak to someone about my post”
- “Confirm a particular item for sale, seller asked for my name, address and is requesting payment through bitcoin”
- “Need help with selling”
Refund Question:
- “Need a refund”
- “Refund needed”
- “Refund”
Activation/ Cancellation Question:
- “Cancelled offer”
- “Cancel subscription”
- “Cancel order”
Product/ Service Question:
- “Not connecting to apply pay”
- “Have not been paidhave not been able to post on OfferUp for a very long time. I tried updating the app that didn't work. It says oops something went wrong we're trying to fix the problem.”
- “The code doesn't work”
Return/ Replace Question:
- “Return item”
- “How returns work in offer up”
- “Return”
Website/ Application Question:
- “App not working”
- “Items not appearing on site”
- “App issues”
Cards Question:
- “THEY ALOUD ME TO GET ROBBED!!! sold sports cards buyer asked for a refund. I knew what was happening so contacted offer up. They did nothing to help me have him his money. & I got empty envelopes. I'm gonna pursue this with everything I got.”
- “My card got charged for no reason”
- “Can't scan my credit card”
Staff Question:
- “Customer service on my account”
- “Service canceled”
- “Customer service”
Employment Question:
- “I need to rate seller so he can get paid”
- “Want to get paid for shipped item”
- “When will I get paid”
Other Question:
- “Issues with money and package”
- “Purchase problem”
- “Someone sold me a item that was stolen”
About
Customer Care, Shipping Service, Advertisement
Account, Mobile Application, Profile
Pros: Easy to use, Easy to sell and buy, How easy it seems, Selling items, Free listings
Cons: Customer service, No customer service, Fraud no contact for customer support, No response, No customer support
Offerup is a company that specializes in selling various products. The company took its start in 2011. It operates only within the borders of the United States. Corporate office of the company is located in Bellevue,WA. The company offers a large number of products from different categories: beauty and health, electronic appliances, antiques, audio and video products and others. Offerup also provides a broad selection of books and magazines, furniture, farming goods, CDs etc. The company accepts American Express, VISA, Master Card, Pay Pal and Discover payments.
OfferUp is ranked 106 out of 451 in Auctions and Marketplaces category
USA, Worldwide, Canada, Other, Asia
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