OfferUp Phone Numbers and Emails

Toll-Free Number:

  • (844) 633-3787
Send Message

Customer Service:

  • (877) 342-7222

OfferUp Emails:

General Info
Legal
CCPA Inquiries, Copyright Infringement Inquiries
Media
Press Inquiries
support@offerupnow.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

OfferUp Website:

OfferUp Help Center:

Corporate Office Address:

OfferUp, Inc.
227 Bellevue Way NE 57
Bellevue , Washington 98004
United States

Other Info (opening hours):

Other Location:

1745 114th Ave SE,

Bellevue, Washington 98004

OfferUp Customer Service Reviews

1.4 / 5
Bad
Johnny H Wwd
I purchased some own offer up and the seller decide not to send it offer ups got a policy saying they would give you money back within five days. It’s been 10 days now. Offer up will not pay me.
1.0

Offer up dont have no customer service. No phone number you cant get in touch with. They dont want you to get in touch with them. That way they dont have to...

Read full review
Pissedconsumer4300124
Question about cancelling a recent order
1.0

Not much of any customer service if I cant ever get through to any human. So Im not sure what Im supposed to write you one, but I would say zero at this point...

Read full review

Summary of OfferUp Customer Service Calls

39.5K TOTAL
CALLS
00:36 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OfferUp?

Account Question:

  • “Change number on my account”
  • “My account was deleted”
  • “My account is disabled.”

Shipping and Delivery Question:

  • “Shipping issues”
  • “Issues with shipping”
  • “Didn't use shipping label provided”

Payments and Charges Question:

  • “Payment”
  • “Over charge”
  • “Non-payment”

Request for Information Question:

  • “How to sell”
  • “I am new seller I need help to complete a sale”
  • “Need to speak with a person”

Refund Question:

  • “Need refund”
  • “Refund issues”
  • “Refund”

Activation/ Cancellation Question:

  • “Received item from seller that was cancelled and seller can't get paid”
  • “Cancel transactions”
  • “I made an order then canceled because I had the wrong card on it.Then updated my information and made the perchace again.Can you tell me if the order of the sheet rock jack from Texas was reordered?”

Product/ Service Question:

  • My acc isn't working
  • “Trying to buy and checkout but cant do to it saying error and to contact you.”
  • “A problem with buying and shipping”

Return/ Replace Question:

  • “I needed to return my item and I messaged back the seller and she said to return it but I don't know how to go about getting the shipping a shipping stamp or whatever it is that they email me I never got an email with it yet and I can't figure out ho”
  • “Following up on an item heing returned to me”
  • “Return item to seller asap they agreed but I can't send the request”

Website/ Application Question:

  • “My offerup site not letting me on the site”
  • “Not being able to post on site”
  • “App problems”

Cards Question:

  • “You have been sending my money to Wrong credit card number”
  • “Visa card problems”
  • “I need instructions on putting my new card in . It was sent to me but it disappeared .”

Staff Question:

  • “Services rendered”
  • “I can't reach the customer service”
  • “Customer service”

Employment Question:

  • “When I going to get paid for selling my Wagner baseball card and”
  • “Need to get paid”
  • “I need to get paid for what I sold”

Other Question:

  • “Acvount”
  • “Promote products”
  • “Fraud”

About

Summary

Offerup is a company that specializes in selling various products. The company took its start in 2011. It operates only within the borders of the United States. Corporate office of the company is located in Bellevue,WA. The company offers a large number of products from different categories: beauty and health, electronic appliances, antiques, audio and video products and others. Offerup also provides a broad selection of books and magazines, furniture, farming goods, CDs etc. The company accepts American Express, VISA, Master Card, Pay Pal and Discover payments.

OfferUp reviews and complaints

OfferUp is ranked 112 out of 487 in Auctions and Marketplaces category

Area Served

USA, Worldwide, Canada, Other, Asia

Payment Methods

VISAAmerican ExpressPayPalMasterCardDiscover

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