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OfferUp is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact OfferUp Customer Service

OfferUp Phone Numbers and Emails

OfferUp phones are not available. Try to contact them by leaving a review.

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OfferUp Emails:

Legal
CCPA Inquiries, Privacy Inquiries
Media
Press Inquiries
support@offerup.com

How to Contact OfferUp Customer Service?

How to Contact OfferUp Customer Service?

You can contact OfferUp by calling their toll-free number, 1-844-633-3787, any hour of the day. You can also dial the phone support, dedicated to customer service, at 1-877-342-7222. When you call the toll-free number and cannot talk to the OfferUp phone number staff, you will be guided by the automated voice to help you find a solution to your concern. You can enquire about your account, payment and charges when you are on a call with OfferUp phone support. If your situation is regarding shipping and delivery, have your order details, such as date and order number, handy to get help instantly. This quickens up the process, and you can resolve your fix soon with OfferUp help.

Currently, OfferUp customer service does not provide a live chat for customer assistance. However, if you require help or have any queries related to OfferUp services, you have other ways to contact the customer support team. You can either call phone support or contact OfferUp by emailing and expressing your concern in as much detail as possible. You can also use the online resources available on the OfferUp website, where you can access the FAQ section. It is a well-segregated list of the most common and frequently asked questions which can help you resolve your issues. This will help you find a temporary fix, if not a permanent one before you can get in touch with the phone support.

OfferUp customer service hours are operational throughout the day. You can call the OfferUp phone number to speak directly to the customer representative or get guided by an automated voice when you dial the toll-free number. So you can get help any time of the day when you face a problem. You can also email OfferUp customer service and enquire about any queries you have or need more information about the services offered. As an OfferUp customer, you can be assured that you will receive the necessary OfferUp help whenever needed.

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Contact Information

OfferUp Website:

OfferUp Help Center:

Corporate Office Address:

OfferUp, Inc.
1100 Bellevue Way NE Suite 8(A), #57
Bellevue, Washington 98004
United States

Other Info (opening hours):

Other Location:1745 114th Ave SE, Bellevue, WA 98004

More contact details

How Good is OfferUp's Customer Service?

Joseph B Vym
Joseph B Vym
Feels Disappointed | Oct 18, 2024

Very hard to talk to anyone that has a clue

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Braden Eaw
Braden Eaw
Feels Satisfied | Oct 01, 2024

Can this company please unlock my account
smileyrx1@***.com

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STEVEN S Bss
STEVEN S Bss
Feels Disappointed | Sep 26, 2024

no one answers the phone only automated and no one returns your call like it says it does

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Donna W Kgz
Donna W Kgz
Feels Disappointed | Sep 24, 2024

I think their app has bugs in it that need to be resolved. I won't recommend the app either because of scammers contacting sellers.

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Genita Whq
Genita Whq
Feels Disappointed | Sep 15, 2024

They are simply useless. They can't seem to understand I am a seller and wanted to update my address only and they went ahead on their own and canceled my shipped order ,that the lady purchased but now I'm not getting paid. I guess they want me to see for free on their so they can rob more people.

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Jennifer S Xon
Jennifer S Xon
Feels Disappointed | Sep 13, 2024

I was scammed out of $1,000 for a car. I had emails sent to me after I made the offer from a fake Offer Up email and was given instructions on how to pay for the car, only to have my money stolen and I had to borrow money from my family for this purchase. I haven’t even informed my family that I was scammed yet. I don’t know what to do to try to retrieve my money. I know the cops won’t get involved and I feel so helpless and angry right now. I can provide all correspondence and messages sent through Offer Up and my email.

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Summary of OfferUp Customer Service Calls

49.6K TOTAL
CALLS
00:39 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OfferUp?

Account Question:

  • “Lost my account”
  • “My account”
  • “Lost my my idols”

Payments and Charges Question:

  • “Dispute a charge”
  • “Not getting paid for items”
  • “Being charged to sign into the free service”

Shipping and Delivery Question:

  • “Have not received payment after items sold and received”
  • “I did a deal with a seller on offerup and now I'm getting death threat. The driver suppose to deliver the merchandise and the seller said I have your address I'll sent someone to blow your head”
  • “My posts desaparece with my new cel phone how I get them back”

Request for Information Question:

  • “I’m trying to see if you guys can retrieve a buyer contact I accidently deleted him”
  • “Help somebody took my iPad an didn't pay”
  • “To confirm”

Product/ Service Question:

  • “I just wanted to make sure that the rv am buying is not a SCAMERS”
  • Trouble buying
  • “Says I purchased a ring but I didnt”

Refund Question:

  • “Refund my money because you charged me every month in this past 6 months”
  • “Refund”
  • “I need a refund”

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • “Cancel offer”
  • “Deactivated account”

Return/ Replace Question:

  • “Return”
  • “Return my money back because you didn’t listed my car as you promised”
  • “Return item wasn't received by seller”

Website/ Application Question:

  • “Picture won't load to site”
  • “App will not find my location”
  • “App issue”

Cards Question:

  • “Please quit taking my money off my card. Thank you.”
  • “When I try to buy something, it says something went wrong and it's not my card. It's on your end.”
  • “I tried to use a gift card on my order”

Staff Question:

  • “Quiero hablar costumer service espanol”
  • Customer service
  • “I want to speak to somebody and Customer Service about an issue. I’m having with OfferUp. I have tried your chat lines and nobody can answer my question because they don’t know anything.”

Employment Question:

  • “Didn’t get paid for item that I sold”
  • “Can't get paid”
  • “Ups keeps doing a horrible job§ßßk”

Other Question:

  • “Canellation”
  • “Scam seller”
  • “Don’t have that email address anymore”

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