Contact OfferUp Customer Service
Contact Information
OfferUp Chat:
OfferUp Email:
Corporate Office Address:
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Summary of OfferUp Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact OfferUp to Ask about:
Account Question:
- “Can’t access my account Need change #” , Review # 1712242
- “Account not working”
- “Account trouble” , Review # 1711904
Shipping and Delivery Question:
- “Did not receive payment”
- “Shipping”
- “Check on shipping purchase”
Payments and Charges Question:
- “Purchase not confirmed to seller nor buyer yet money was charged to my account”
- “CHARGED AGAIN FOR SOMETHING I DONT USE”
- “You charged my card”
Activation/ Cancellation Question:
- “Order was canceled and not refund” , Review # 1711578
- “I want to cancel membership” , Review # 1711546
- “Cancel promotion offer”
Request for Information Question:
- “How to change my shipping address”
- “How do I get payment”
- “Question about charge”
Refund Question:
- “Refund for subscription” , Review # 1711976
- “I want to refund for promoting items. I don’t sell anymore and it keeps charging me” , Review # 1711907
- “Refund help”
Return/ Replace Question:
- “Returning an item”
- “Return”
- “Need to change account phone number” , Review # 1689532
Product/ Service Question:
- “Broken item”
- “I did not order and need my money returned”
- “I sent money to buy a camera and it has an arrived to the post office and it’s been five days and I’ve been trying to get in contact with him and he hasn’t been responding I would like my money back” , Review # 1700082
Cards Question:
- “Card problems”
- “Adding a debit card to receive payment”
- “Paid an item using my credit card. The seller is asking how to recive his money.”
Staff Question:
- “Add staff for sell”
- “Car dealership services”
- “Customers service”
Website/ Application Question:
- “Application problem”
- “The security of this website.”
- “They took me off the application I don’t why”
Other Question:
- “Seing if I'm not being scammed”
- “Change phone number”
- “Seller didn't send item. at all.” , Review # 1711958
About
Customer Care, Shipping Service, Advertisement
Account, Website, Marketplace
Pros: Easy to use, Easy to sell and buy, Easy to use only mobile, Free listings, Easy to sell and buy with locals
Cons: Bad customer service, No customer service, No response, Fraud no contact for customer support, Customer support
Offerup is a company that specializes in selling various products. The company took its start in 2011. It operates only within the borders of the United States. Corporate office of the company is located in Bellevue,WA. The company offers a large number of products from different categories: beauty and health, electronic appliances, antiques, audio and video products and others. Offerup also provides a broad selection of books and magazines, furniture, farming goods, CDs etc. The company accepts American Express, VISA, Master Card, Pay Pal and Discover payments.
OfferUp is ranked 86 out of 469 in Auctions and Marketplaces category
USA, Worldwide, Canada
OfferUp Stats
Number of Reviews
Number of Comments
Number of Calls
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