Contact OfferUp Customer Service
OfferUp Phone Numbers and Emails
Toll-Free Number:
-
(844) 633-3787
Customer Service:
-
(877) 342-7222
OfferUp Emails:
Contact Information
OfferUp Website:
OfferUp Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1745 114th Ave SE,
Bellevue, Washington 98004
Summary of OfferUp Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OfferUp?
Account Question:
- “Change number on my account”
- “My account was deleted”
- “My account is disabled.”
Shipping and Delivery Question:
- “Shipping issues”
- “Issues with shipping”
- “Didn't use shipping label provided”
Payments and Charges Question:
- “Payment”
- “Over charge”
- “Non-payment”
Request for Information Question:
- “How to sell”
- “I am new seller I need help to complete a sale”
- “Need to speak with a person”
Refund Question:
- “Need refund”
- “Refund issues”
- “Refund”
Activation/ Cancellation Question:
- “Received item from seller that was cancelled and seller can't get paid”
- “Cancel transactions”
- “I made an order then canceled because I had the wrong card on it.Then updated my information and made the perchace again.Can you tell me if the order of the sheet rock jack from Texas was reordered?”
Product/ Service Question:
- My acc isn't working
- “Trying to buy and checkout but cant do to it saying error and to contact you.”
- “A problem with buying and shipping”
Return/ Replace Question:
- “I needed to return my item and I messaged back the seller and she said to return it but I don't know how to go about getting the shipping a shipping stamp or whatever it is that they email me I never got an email with it yet and I can't figure out ho”
- “Following up on an item heing returned to me”
- “Return item to seller asap they agreed but I can't send the request”
Website/ Application Question:
- “My offerup site not letting me on the site”
- “Not being able to post on site”
- “App problems”
Cards Question:
- “You have been sending my money to Wrong credit card number”
- “Visa card problems”
- “I need instructions on putting my new card in . It was sent to me but it disappeared .”
Staff Question:
- “Services rendered”
- “I can't reach the customer service”
- “Customer service”
Employment Question:
- “When I going to get paid for selling my Wagner baseball card and”
- “Need to get paid”
- “I need to get paid for what I sold”
Other Question:
- “Acvount”
- “Promote products”
- “Fraud”
About
Offerup is a company that specializes in selling various products. The company took its start in 2011. It operates only within the borders of the United States. Corporate office of the company is located in Bellevue,WA. The company offers a large number of products from different categories: beauty and health, electronic appliances, antiques, audio and video products and others. Offerup also provides a broad selection of books and magazines, furniture, farming goods, CDs etc. The company accepts American Express, VISA, Master Card, Pay Pal and Discover payments.
OfferUp is ranked 112 out of 487 in Auctions and Marketplaces category
USA, Worldwide, Canada, Other, Asia
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