Contact OfferUp Customer Service
OfferUp Phone Numbers and Emails
Toll-Free Number:
-
(844) 633-3787
Customer Service:
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(877) 342-7222
OfferUp Emails:
Contact Information
OfferUp Website:
OfferUp Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1745 114th Ave SE,
Bellevue, WA 98004
How Good is OfferUp's Customer Service?
Summary of OfferUp Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OfferUp?
Account Question:
- “Offer up account”
- “Problems with account”
- “Account trouble”
Payments and Charges Question:
- “Over charges”
- “Unauthorized charges”
- “Missing payment”
Shipping and Delivery Question:
- “Not receiving my item I paid for they have not shipped it yet and it's been several days”
- “I demand a refun my item was never shipped”
- “Lost item on the way of the customer”
Request for Information Question:
- “Need help with a payment”
- “Someone responded to my ad that I put on OfferUp today and I do not know how to find them on the app to respond”
- “I’m not on a call. I am on a response a computer robot asking me questions on an answering system.”
Refund Question:
- “Need to get refund, seller said he can't ship item”
- “Refund”
- “Refund needed, item already sold”
Activation/ Cancellation Question:
- “Cancel”
- “Order cancelled but shipped”
- “I want to cancel my account”
Product/ Service Question:
- “Product disappeared”
- “I just bought a machine a SG 400 from OfferUp and the machine does not work. It would not come on. They did not give me a cord to it. I got a cord and it would not come on. I want my money back.”
- “Funds access”
Return/ Replace Question:
- “Cant change my adresses”
- “Issue with return”
- “Change address on order”
Cards Question:
- “Can't scan my credit card”
- “My card will not scan”
- “About prepaid America express card”
Website/ Application Question:
- “Cause on this site,I purchased a car and,I feel as tho they same me and have heard anything back on my purchase of $1,200. today and,I would like to no if you all can return my purchase of the money that they got me for by asking that,I sent I matter”
- “Site issues”
- “Tell them I sent a “buy now” notice and went nowhere. Also no way to get in touch with seller. The site, 3 days later, still say’s oops, something went wrong. What??????”
Staff Question:
- “Crime and staffs failure to run your policy sealing with legal and criminal activity on Offer up platform”
- “I'm trying to get out of the $20 monthly service but the tab won't open , tried numerous times”
- “Rude behavior by a potential buyer”
Employment Question:
- “Ups keeps doing a horrible job§ßßk”
- “Job”
- “How does offer up get paid”
Other Question:
- “Scammed from a customer”
- “Sale”
- “Report a user”
About
Offerup is a company that specializes in selling various products. The company took its start in 2011. It operates only within the borders of the United States. Corporate office of the company is located in Bellevue,WA. The company offers a large number of products from different categories: beauty and health, electronic appliances, antiques, audio and video products and others. Offerup also provides a broad selection of books and magazines, furniture, farming goods, CDs etc. The company accepts American Express, VISA, Master Card, Pay Pal and Discover payments.
OfferUp is ranked 154 out of 677 in Auctions and Marketplaces category
USA, Worldwide, Canada, Other, Asia
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