OfferUp Phone Numbers and Emails

Toll-Free Number:

  • (844) 633-3787

Customer Service:

  • (844) 633-3787
  • (877) 342-7222

OfferUp Emails:

support@offerupnow.com
General Info
Legal
CCPA Inquiries, Copyright Infringement Inquiries
Media
Press Inquiries
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OfferUp Contact Information

OfferUp Website:

OfferUp Online Chat:

Corporate Office Address:

OfferUp, Inc.
227 Bellevue Way NE 57
Bellevue , Washington 98004
United States

Other Info (opening hours):

Other Location:

1745 114th Ave SE,

Bellevue, Washington 98004

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OfferUp Rating Based on 3.4K Reviews

Rating details

1.8
more details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of OfferUp Customer Service Calls

28K TOTAL
CALLS
00:32 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OfferUp Customer Service?

Account Question:

  • “My account”
  • “Account”
  • “Can't log in”

Shipping and Delivery Question:

  • “Why is there no shipping to Arkansas”
  • “I have not received my money”
  • “Shipping problems”

Payments and Charges Question:

  • “My money isn't deposited”
  • “Pending deposit”
  • “Payment of sale”

Request for Information Question:

  • “Question about order”
  • “I need to talk to some one there”
  • “Need to know if I'm being scammed”

Refund Question:

  • “My money has not been refunded”
  • “Refund”
  • “I need a refund please I think I'm dealing with a fraudulent seller”

Activation/ Cancellation Question:

  • “Cancel order didn't receive a refund”
  • “Cancel item”
  • “Cancel and refund my order”

Product/ Service Question:

  • “No t working nacee52”
  • “Bought damaged goods”
  • “I want to buy a 4 wheeler that is listed on offer up but i am confused your website says i can use my debit card but i got an email saying to buy an ebay gift card what do i do”

Return/ Replace Question:

  • “Returns”
  • “Sold fraudulent items by a seller. I returned the items snd track the items. The seller has not refunded my money. The seller owes me 945.00. Pls assist.”
  • “Customer did not return it as I sent to her”

Website/ Application Question:

  • “App not working”
  • “The application does not work for me”
  • “App problems”

Cards Question:

  • “Verify credit card not working”
  • “Trying to buy something. The card scan doesn't work!”
  • “Can use my card”

Staff Question:

  • “To get back on service”
  • “Posting a service I paid and get removed”
  • “Customer service”

Employment Question:

  • “I sold an item and i cant get paid”
  • “I'm opted for fast pay I would like to get paid now”
  • “I've been waiting over a week to get paid”

Other Question:

  • “Information”
  • “Issues with postings and feedback”
  • “Buy car out of town”

About

OfferUp Delivery Policy
To read more: https://offerup.com/?delivery_param=s
OfferUp Terms of Service
To read more: https://offerup.com/terms/
OfferUp Privacy Policy
To read more: https://offerup.com/privacy/
Top OfferUp Services

Customer Care, Shipping Service, Advertisement

Top OfferUp Products

Account, Mobile Application, Profile

OfferUp Pros and Cons

Pros: Easy to use, Easy to sell and buy, How easy it seems, Selling items, Free listings

Cons: Bad customer service, No customer service, No response, Fraud no contact for customer support, Site is not verified and allows scam artists beware

Summary

Offerup is a company that specializes in selling various products. The company took its start in 2011. It operates only within the borders of the United States. Corporate office of the company is located in Bellevue,WA. The company offers a large number of products from different categories: beauty and health, electronic appliances, antiques, audio and video products and others. Offerup also provides a broad selection of books and magazines, furniture, farming goods, CDs etc. The company accepts American Express, VISA, Master Card, Pay Pal and Discover payments.

OfferUp reviews and complaints

OfferUp is ranked 99 out of 396 in Auctions and Marketplaces category

Area Served

USA, Worldwide, Canada, Other, Asia

Payment Methods

VISAAmerican ExpressPayPalMasterCard

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