Destiny R Lov

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Verified Reviewer

Someone I sold a camera to is telling me it's broken . I took pictures that it worked right before I shipped and the Postal person packaged it very well .

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OfferUp - Someone I sold a camera to is telling me it's broken . I took pictures that it worked...
OfferUp - Someone I sold a camera to is telling me it's broken . I took pictures that it... - Image 2
OfferUp - Someone I sold a camera to is telling me it's broken . I took pictures that it... - Image 3

There's no customer service phone number to better explain to someone what issue I had with a customer. I was only able to report her for her inappropriate disrespectful attitude.

I followed up about how I shipped off a digital camera to her and she claims the screws were loose, and that it won't turn on and took forever to respond to me after i asked her to text or email me.videos and pics . I don't know what she did to that camera but that camera was 100% working I never had no issues with it and it wasn't loose . I have 100% proof too! She quickly blamed the shipping people .

And then requested a refund . I don't know what to do . I don't want to receive a broken camera that I know was working . I don't know what she did maybe took parts off .

And offer up only replied to me about her disrespectful attitude and apologized for it . Nothing else .

That doesn't help . I don't want to get scammed !

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Loss:
$20

Preferred solution: Deliver product or service ordered

Jason B Hcp

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Shipped an item that OfferUp canceled

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I shipped items and offerup cancelled items while they were shipped and customer received refund and stop responding after receiving the items and there refund. Contacted offerup a bunch of times and was send an automated response for my inquiry.its been about 4 days now and I have yet to speak with a live agent
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Loss:
$300
Pros:
  • Sell items sometimes
Cons:
  • No human workers

Preferred solution: Full refund

User's recommendation: Hire live agents and please refund me

Tamera C Wmk

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Having a problem with seller

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OfferUp - Having a problem with seller
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OfferUp - Having a problem with seller - Image 3

I had purchased a straight-up Walker for $70.46 that was included with the $14.99 shipping and handling.. I've purchased that Walker on the 28th of November this is now the 3rd of December the seller has not bothered to ship it out at all did not respond to any of my messages offer up has it done anything so far as I know to fix the issue I demand a unapology a refund or there will be they will be facing a LAWSUIT if the issue is not solved I don't appreciate being taken advantage of and them insulting my intelligence they said that they would give that seller a 5-day window her 5 days is up she didn't ship out the item I want my refund and if they're supporting her stealing from the other customers then maybe OfferUp should be the one that be responsible for this because they are probably allowing the seller to destroy the customers then this is and also this will be the last time I've ever used OfferUp I do not like the experience and I'm having I'm very disappointed in their service.

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Loss:
$7046
Cons:
  • Full scam artist

Preferred solution: Full refund

User's recommendation: Don't buy from OfferUp you don't know if it's a scam or not

Thomas S Usy

I was sold a replica of a silver dollar

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OfferUp - I was sold a replica of a silver dollar
I went to OfferUp and found a coin that I thought was a silver dollar. Was supposed to be a Morgan silver dollar. Well, well it turned out. That it was a replica. I do not buy replicas and thought it was a real silver dollar.
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Loss:
$47
Pros:
  • I like looking for collectibles on offer
Cons:
  • You need to be very careful on what you buy

Preferred solution: Full refund

User's recommendation: Make sure you read the fine print

Paul S Lrh

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Verified Reviewer

Broken item from seller

OfferUp - Broken item from seller
OfferUp - Broken item from seller - Image 2
yes there is still an issue, the seller wouldn't return my money, she sent only $5 of the $12 I paid for the item, holding back $7 for postage. Not right, I took photos of the broken item and how she wrapped it, very bad, flimsy wrapping, no protection, the vintage, collectible is ruined.
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Loss:
$7
Pros:
  • Trustworthy people
  • Excellent service to bring together honest
Cons:
  • Bad sellers that rip you off sending broken poorly wrapped items

Preferred solution: Full refund

User's recommendation: BEWARE

Tz S Jcs

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| map-marker Albuquerque, New Mexico

I’m being told I’m stuck with a Apple Watch that was sent to me through the mail from another state and they’re saying that I can’t get my money back because it doesn’t work and the person id MIA

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Not all sellers are probably bad on offer up but I will never use them again because they are saying that all sales are final even though I bought it off of OfferUp from out of town and when I got the Apple Watch that I had paid $60 for is locked to the person that owns the watch not knowing if its even the person that sold me the watch what good is a Apple Watch if you can use it and I refuse to be out of 60 bucks
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User's recommendation: Never use offer up

Brent H Sgs

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Accidentally marked item as sold before accepting offer

OfferUp - Accidentally marked item as sold before accepting offer
OfferUp - Accidentally marked item as sold before accepting offer - Image 2
I accidentally marked my item as sold before. I accepted the buyer's offer. And now I cannot accept the offer. What do I do?
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Preferred solution: The offer accepted and the item shipped to the buyer

Wuefri L

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Verified Reviewer

I pay advertisement

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OfferUp - I pay advertisement
Good morning, I advertised a vehicle with you and paid 7.99 and now that I search it says that I do not have any item and yes you charged me the same situation as previous step that is happening with you
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Loss:
$16
Cons:
  • You pay for nothing

Preferred solution: Apology

User's recommendation: check before paying

Jenn G Uhu

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I’m not on a call. I am on a response a computer robot asking me questions on an answering system.

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OfferUp - I’m not on a call. I am on a response a computer robot asking me questions on an...
They literally do not have any customer service! When you call the customer service phone number that you have to hunt down on Google, it is a voicemail telling you that they do not have customer service and that if you were a sheriff, you have to do this and that or the other.
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Loss:
$70
Pros:
  • You can sell things or even make money on things laying around the house
Cons:
  • People can steal from you and or the company can steal from you

Preferred solution: Apology

User's recommendation: Please do not use this website! We the people are running it!

Julie C Phh

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Verified Reviewer

FRAUD/ scammer

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OfferUp - FRAUD/ scammer

I received message for my item listed. The gentleman send me a text.

I will attach. He needs to be flagged as SCAMMER

I BLOCKED him, name was Adam.

I will have my company make out the check from my relocating allowance. Once I get the check, I will scan the both sides and send to your email. You just have it deposited by using a mobile device with a camerasuch as a smartphone or a tabletit's easy to take a picture of the check, Then uploaded through the bnk mobile app on your phone.

This is pretty fast and secure. Once you confirm your money then we can arrange for the pick up at the time that works for you?

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Pros:
  • Safety
Cons:
  • Scammers and crooks

Preferred solution: Just warning others

User's recommendation: WATCHOUT!!! BE SMART!!!

1 comment
Guest

I'm trying to transfer from my bank card to my Virginia game account and I can't, it's blocked

Luz C Xcy

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Verified Reviewer

Es que me aparece que hay muchas personas usando mi número de teléfono

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OfferUp - Es que me aparece que hay muchas personas usando mi número de teléfono
Me puedes resohermi problema porque no tengo como escribir en Offerup porque no diezgo como poner mi teléfono porque hay muchas personas usándolo pero no tengo más ninguno porque es mi número 813410**** que hago me puedes ayudar
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Pros:
  • Es que me gusta hacer ofertas y no puedo
Cons:
  • No puedo hacer ofertas
Ambrosia A Otk

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Verified Reviewer
| map-marker Jacksonville, Florida

Scammed on offer up and cashapp

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I had someone text me about the ps5 I was selling and asked me if it was still available and I said yes, then they asked me for my number which is kinda weird cause we can just text on the app, ya know. So anyways, I gave the person my number and they said that they would give it to me for $500 and have it be shipped out to Kansas immediately.

And so they asked me if I had Zelle. I said no, I have cash app. And so when they tried to send me the money on there. I guess there was an issue bc they have a business account and I dont and so I got an email from cash app support which is bs because It was a fake email.

The person that sent me the email said since I dont have a business account I would need to send them $200 for the $500 to go through and so I told the person I dont have $200 and thats why Im selling the ps5. The email also said if I dont send the $200 that my cashapp would be deactivated. Crazy right?!? Anyways I ended up sending the person $15 on cash app which was all I had and I didnt get it back which is fine.

And after, I blocked them on everything i had them on because the Holy Spirit told me this isnt real. So later on that day, I receive a weird number with extra numbers saying if you dont send me my money, I will come kill you and your family and then sends me a fake video of a guy shooting another guy in the face multiple times lol. This world is getting worse. Jesus is coming back.

Get your heart prepared and surrender to God. He is the only way, the only truth and the only life. Amen. Also in the beginning when the person was interested in the ps5.

They told me to mark the ps5 as sold bc they are getting it so i waited a little while after to do that and then ended up doing that but ofc I didnt sell it bc the person was a scam.

I ended up deleting the offer up profile cause Im not doing that ever again. You reap what you sow.

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User's recommendation: Not likely

Christine C Epn

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Verified Buyer

No response for days

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OfferUp - No response for days
Nobody is helping me at all with my questions. Please send help help help, any time at all. P l e a s e
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Loss:
$65
Pros:
  • Pickup option
Cons:
  • Buy online

Preferred solution: Full refund

User's recommendation: You’re in for a long wait to get in touch with anyone

Aiyana Udt

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Verified Reviewer
| map-marker Bakersfield, California

You charged my card. And I have submitted a claim. You were wrong.

OfferUp - You charged my card. And I have submitted a claim. You were wrong.
OfferUp - You charged my card. And I have submitted a claim. You were wrong. - Image 2
02/202024. Why in the world did you submit something for a monthly charge of $19.99? Unrealistic to me that your company charged my Apple ID
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User's recommendation: I will never recommend customers to your website!

Anonymous

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Verified Buyer
| map-marker Yorba Linda, California

Dispute

OfferUp - Dispute
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I purchased a lv bag she said it was authentic but its counterfeit. I accepted it on offer up when I received before taking it to get authenticated but now my funds are gone and went to seller. Help!
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