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Verified Reviewer
New Reviewer

Can't send messages

I can't send send any messages to people, I called, left messages for u guys but u never resolved my problem I want to know if u guys have something against me ?
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ID
#4031578 Review #4031578 is a subjective opinion of poster.
Preferred solution
I want to send messages to buyers who's as been texting me

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Verified Reviewer
New Reviewer

Did not receive my packageNot receive my package

Did not receive my package Did not receive my package did not receive my package did not receive my package did not receive my package
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ID
#4030434 Review #4030434 is a subjective opinion of poster.
Location
Spearfish, South Dakota
New Reviewer

Customer service the worst I have experienced

Requested a password reset. sent the same automated question over 10 times. I answered all questions and still no reset with the same question asked by Lois If this was a reputable Site why they not have a customer service phone number.

User's recommendation: Customer service number to call.

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ID
#4030380 Review #4030380 is a subjective opinion of poster.
Cons
  • No customer service number takes over 24 hours usless reply
Preferred solution
my account password reset !!!
New Reviewer

The refund is not Active

OfferUp - The refund is not Active
OfferUp - The refund is not Active
OfferUp - The refund is not Active
OfferUp - The refund is not Active
OfferUp - The refund is not Active
The seller wants to refund my money due to receiving the item in broken pieces but the refund was expired before she could process the refund.

User's recommendation: Refund is not getting activated.

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ID
#4030193 Review #4030193 is a subjective opinion of poster.
Location
Tomball, Texas
New Reviewer

Report

This company sucks - they have no support - you cant get a hold of anyone - they are hard to work with!
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ID
#4027062 Review #4027062 is a subjective opinion of poster.
Loss
$370
Preferred solution
Full refund
New Reviewer

Can’t send messages

Can't send messages to anyone on offer up. Please do something about it Sad I'm waiting for u guys, people will think that I don't want to reply to them when they text me.
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ID
#4027023 Review #4027023 is a subjective opinion of poster.
New Reviewer

Horrible customer service

Ordered an item that was never sent. Can't get refund! Stay away. I sent many emails, but never got a response!

User's recommendation: Stay away.

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ID
#4026463 Review #4026463 is a subjective opinion of poster.
Loss
$218
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

NEVER RECEIVED PAYMENT.

OfferUp - NEVER RECEIVED PAYMENT.
OfferUp - NEVER RECEIVED PAYMENT.
I have sold an item for almost a month now, I have confirmed with the customer who purchased that shes received the item. Shes rescued the mercy in less than a week and I am still awaiting payment. I have been updating my payment methods for the deposit and it has been still saying pending and no change. Is there any other way Id be able to be sure I get my deposit from an item I have SOLD???
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ID
#4022240 Review #4022240 is a subjective opinion of poster.
Loss
$57
Preferred solution
My money for my sold merch.
New Reviewer

Inquiry

Call me 614 822 **** intersested how to nuy an item securel. Asdfghhjjpoiuytewqzzzcvbnmmmkkgfswruiop

User's recommendation: Hes.

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ID
#4022176 Review #4022176 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

My account is bloocked

My account is blocked. Its not working Its been for a long time. Nobody replies. I been making multiple attempts to reach them mr no answers.
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ID
#4022170 Review #4022170 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

Shipping issue

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ID
#4020606 Review #4020606 is a subjective opinion of poster.
Loss
$200
Preferred solution
To speak to someone

Seller failed to ship even after a tracking number was issued. No support from OfferUp was available. Very frustrating and aggravating.

Please see REASON Seller failed to ship even after a tracking number was issued. Support from OfferUp was non - existent. Its very frustrating and disappointing.

User's recommendation: Check competitive resources.

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ID
#4016102 Review #4016102 is a subjective opinion of poster.
Location
Tampa, Florida

Received damaged item in mail.

Received a cat litter box furniture that at first seemed smaller than indicated. Assembled the furniture and it was the appropriate size. However, there were scratches and dings on ' new ' item. Want refund. Seller declined. Help@***p asked to submit photos, which I did, then said decline because they did not receive photos. I sent a follow up email with date and time photos were sent. Now waiting. I will probably not use this site again.

User's recommendation: As always, buyers be warned.

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ID
#4016007 Review #4016007 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer
New Reviewer

Poor costumer service

Poor costumer services I have being charged for promote plus for an item that OfferUp removed it. I would like to get my money back.

User's recommendation: Better costu.

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ID
#4015633 Review #4015633 is a subjective opinion of poster.
Location
Riverdale Park, Maryland

Total waste of time

need to talk to someone about my account. not get a $100 gift certificate xxx cx xxxxxhhhhh111111****122222****222222****22222****
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ID
#4010504 Review #4010504 is a subjective opinion of poster.
Location
Long Beach, California