OfferUp
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I was Scammed out of $200 plus dollars I’m im pissed as ***
Company fixed the issue and I have been provided with apology. I had to keep contacting customer service an sending emails until I got my money
- To buy
- To sell
Preferred solution: Full refund
Blocked with no reason or explanation as to why
User's recommendation: Provide excellent customer service but also require it from OfferUp
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Monrovia, CaliforniaI can't cancel my subscription
User's recommendation: Never use the Promote Plus option button you’ll lose your money regardless if you it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaSo how my account got disabled
User's recommendation: Alot of issues with people wanting to buy but waste your time!
Wrong number
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boulder, ColoradoI couldn't receive my funds
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTheft/Fraud
- Never had a problem until appliance santiago
- Crooks
Preferred solution: Another Red LG front load washer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem hasn't shipped
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive payment for sold item
Preferred solution: My credit of 60 for item I sold
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm passed at offerup not helping me or giving answers I need and yall have my 800 bucks
Preferred solution: Deliver product or service ordered
Haven't received money foe item I sold.
- Convenient
- Impossible to talk to customer service representatives
Preferred solution: Full refund
User's recommendation: Local pickup onl
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Santa Ana, CaliforniaProblem paying
Resolved: Talk to live person
Company fixed the issue and I have been provided with apology. seller did not ship after knowing I canceled with my credit card company. If item does not ship offer up refunds funds automatically
- See many items some good deals
Preferred solution: Full refund
User's recommendation: Don’t give card number
I can’t reach your customer service.
Preferred solution: Full refund
User's recommendation: It needs to be easy to reach by phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cancelled the service
- Good app until you have a problem
Preferred solution: Full refund
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