ERIC S Muj

Impossible to deal with an issue

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Updated by user Apr 04, 2023

I bought something from someone, it wasn't an expensive item and something i could honestly do without, but that's not the point. Not only did i pay for it imma, i had to wait much longer then i would think, but until the very last day possible to at least hear from...

Original review Apr 04, 2023
I can't get hold of absolutely anyone about anything. I try to go through there email complaint or whatever the *** it is to ask where the *** is my refund and i just get error messages.

So then i try and look for a phone number... Nope that's not possible. If i pay for something i don't receive and say a refund was issued to me but never came and i have no one to ask what the *** happened...

Then that's a pretty *** company in my opinion!!! Someone please tell me how to contact anyone
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Preferred solution: Full refund

User's recommendation: A line from an amazing Pink Floyd song.... Run like ***

Anonymous
map-marker Fallbrook, California

Can't talk with buyer

we needed to discuss how many wine barrels I had and where I was located for them to come and look at what I had, but your site doesn't want me to give them my information...that's really not helpful.
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Kiaria Pbg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account doesn’t want to work

I will post items and people will see it. I text people they wont response is that my account is locked or something
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Preferred solution: N

FRANCISCO C Woh
map-marker Franklin Park, Illinois

Incongruent information repetitive.

Why I can not buy in Offer up? Its discrimination? You dont accept my Original E- mail I can't open this app. It said That I violated your rules , what's the issue that I've violation. You repeat the same . Sign in ,e- mail, password My wife's Birthday is tomorrow and I want to give a gift from Offer Up to her. Best regards
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Preferred solution: I want to open Appointment. You have all my INFORMATION. Whithout any restrictions. I'm 68 years old. I dont have any financial issues problem. Thanks

Bernard L Qcd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wish to order vanity but have question

I wish to buy a bathroom vanity and your site does not explain the item. My # is 81 207**** bernard. Ty
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Preferred solution: An answer regarding one of you bathroom vanities

Elizabeth P Ckl

Urgent need to contact buyer

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OfferUp - Urgent need to contact buyer

My buyer came to pick up large piece of

furniture. She knew size and it has a marble top.

She was also told she needed to unhook piece from plumbing. She brought a man with a truck. Neither she nor her truck driver knew how to disconnect the plumbing. Further, there was no way one man and a woman could move this piece.

I told her to back on Thursday Dec 8 when my contractor was here and he would disconnect and move it to my driveway.

She agreed to come back on Dec 8. She paid a $500 cash deposit toward a $1000 price. I have been sending her messages and she is not responding. This is day number 3 that this piece of furniture is sitting on my drive.

I received notice that I will be fined by my HOA if it isn't removed by end of day today.

If she doesn't pick it up I will need to pay someone to haul it away. Please let me know what to do!

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Loss:
$500
Pros:
  • Have never had a problem until now
Cons:
  • No phone number to call for help

Preferred solution: The item purchase needs to be picked up.

User's recommendation: Get phone number of buyer.

Anonymous
map-marker San Francisco, California

Unable to update my shipping address

I found the information on google. It seems you cannot update your new address on offer up until you purchase something to have it sent. That is not convenient. Anyway, thanks.
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User's recommendation: eh...

Francisco E Law

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund needed

i bought a chain and a pendant he say it was gold but it was only gold plated and i pay like $162.00 and need a refund but you guys did not do anything and i believe had 2 days warranty and this thing is almost 15 fmdays and never received my money back. transaction # 20723**** paid $167.24say true about products ti sell
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Loss:
$167
Pros:
  • Find every item in sale
Cons:
  • Do not help to resolve my case

Preferred solution: Full refund

Ryan C Zdb

They took my money

I made a purchase two days ago and they then closed the persons account. But the people dont get paid until the product gets received so offer up is holding my money verse paying me back. I sent out emails and Im trying to talk to someone from the company but I cant get a number that lets Me talk to anyone.
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Loss:
$150
Pros:
  • Easy acceas to sellers
Cons:
  • Theft

Preferred solution: Full refund

User's recommendation: If the deal seems to go to be true it probably is

Michael O Uzr
map-marker Newark, California

Cant make purchase need help

It says to contact you when I try and purchase an item need help can you please contact me onorder to resolve
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James A Hcn

My account been disabled why

Please turn my account back on. I had an old account that was disabled and my current account jpa7consulting@***.com

Was having issues with advertising and I changed the Google play to 21echo21@***.com to make payment and changed my email address to my disable account email on accident and now.my jpa7consulting@***.com account will not work.

Please turn my jpa7consulting@***.com account back on I just paid for premium and have an active advertising on an item that cost 21. Please let put it back to jpa7consulting@***.com. or whatever account is in good standing.

I'm confused. If what account was disabled 21echo21@***.com or jpa7consulting@***.com please let me know which one is ok to use.

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Pros:
  • I get to sell items are amazing prices to people
Cons:
  • I sell stuff for to cheap hey but at least it sells
Anonymous
map-marker Phoenix, Arizona

I live in Arizona, and they keep sending me items for sale in Kansas

I set search for items in Arizona, and they keep sending me stuff for sale in witchata Kansas, Ive complained and they said to reset my search area, and it doesnt help, then they act like its my fault, then after the at least 15 th try I put in Arizona, and it says nothing is for sale here, and I know that cant be right, so offer up can go to ____, Im done being aggravated with this @&$?!/$ offer up!
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User's recommendation: DONT TRY AND USE OFFER UP

James P Dtt

Can’t get in my account

I dont have the same email address or phone anymore and I cant get in my account my email is paschaljames505@***.com This is my old one
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Preferred solution: My account back

Anonymous
map-marker Washington, District Of Columbia

Charges

No subscription but continuous charges Canceled everything. No way to contact offer up Called my bank Will continue to list it as fraud
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User's recommendation: Use a prepaid card

Victor E Aeg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need refund

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OfferUp - I need refund

Ive got two items from one of the seller and and I was the real silver you turn off that was fake I didnt see I got two items of fake and contact him for shipping lube is not probably and is of wait on Monday its already past 10 days and I ask him for refund We I dont need that to coin very bad is too big and all the weight and also is well in fake even I check my test and I can approve all of these is coins fake I'm dealing over 20 years for coins I just need my money back he was it real coin what should I have asked him for the ship the item, and he said no problem give on Monday, and I was we I need help from you, I need to send the item I need the shipping label and I need to get my money back refund please help us??? If you want picture video Im available just let me know

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Preferred solution: Full refund

User's recommendation: Need so lube & got refund

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