New Reviewer

Nobody will return calls hangs up on you and my product is not delivered yet it charged my bank !!!

OfferUp - Nobody will return calls hangs up on you and my product is not delivered yet it charged my bank !!!
I want to cancel order the lady I purchased from said she will not ship out I was charged and item not delivered and I call offer up customer service wont let you leave message cant get through to them to call me back for refund or even acknowledge my concerns or complaints!!!

User's recommendation: Don’t trust them.

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ID
#3954853 Review #3954853 is a subjective opinion of poster.
Location
Richardson, Texas
Loss
$63
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Shipped item then payment was canceled

Shipped an item but then the app said not to ship it and to contact them. There is no phone number to soak to someone you only get and email or chat message. Haven't heard back yet I'll update as we go.
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ID
#3954440 Review #3954440 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Validate a purchase

OfferUp - Validate a purchase
Trying to buy a van but they said it will be shipped to me threw OfferUp Ive never heard of OfferUp motors
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ID
#3954213 Review #3954213 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
Preferred solution
Reassurance

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account says access denied told me to call the site owner

OfferUp - Account says access denied told me to call the site owner
Still no answer or solution to my problem. I finally find a number for customer service only to hear by an pronated person that theres no one to help me. What a joke!!

User's recommendation: Don’t even bother.

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ID
#3954147 Review #3954147 is a subjective opinion of poster.
Pros
  • Money
Cons
  • Not any customer service
Loss
$250
Preferred solution
My account back

Awful service

No one answered or called back . Awful sold expensive item abs never got paid abbot get a human on phone calling getter business bureau
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ID
#3953757 Review #3953757 is a subjective opinion of poster.
Location
New York, New York

Mac credit card is not working with website

Ill call my bank to see if the problem was on the bank side and no there is no problem with the Offer Up App site is your app not receiving can you address this problem I am frustrated trying to purchase some items !

User's recommendation: Address the Payments issues!

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ID
#3952174 Review #3952174 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account

us To who it may concern I have not been able to log into my offer up account for about 5-6 months. I want to know the reason why ? It says it was deactivated I have been a customer for 7-9 years Allways comply no issues good ratings So I need some answers. My number is 210 649-**** My email is Teresa.aries@***o..com Please respond and take care of this matter Sent fro
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ID
#3952070 Review #3952070 is a subjective opinion of poster.
Loss
$1500
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problem with ads

OfferUp - Problem with ads
They never called, and will not answer emails now,, My ad is the same as others, and they have stopped it, It's not the first time, I have other ads on there for parts I was selling and all I did was lowered the price, and they kicked that off also

User's recommendation: Somehow they know your ethnic background.

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ID
#3952049 Review #3952049 is a subjective opinion of poster.
Pros
  • Never had a issue
Cons
  • No contact info
Preferred solution
Apology

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Verified Reviewer
New Reviewer

My account

I cannot log into my account to seek or post or communicate for 5 months what is going on please contact me asap 210 649-**** Teresa.aries@***.com
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ID
#3951989 Review #3951989 is a subjective opinion of poster.
Pros
  • No service
Cons
  • No service
Loss
$1
Preferred solution
My account active the way it was for many years

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Canselaron mi cuenta

Nesesito reabrir mi cuenta. Nose por que me la canselaron yo no e cometido ningún fraude ni e ofendido a ninguna persona soy una persona muy educada y respetuosa

User's recommendation: Exelent.

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ID
#3949757 Review #3949757 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Broken item received

Update by user Sep 11, 2022

I was sold a broken item on OfferUp

Original review posted by user Sep 11, 2022
I was given a broken item doesnt work and they have been paid whats the return policy?? Because I want my money back and no one is helping me and the person wont respond back to me now and I have no way of getting a hold of anyone for my money back!!!

User's recommendation: Don’t buy nothing without a return policy.

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ID
#3947983 Review #3947983 is a subjective opinion of poster.
Loss
$400
Preferred solution
Full refund

I tried to call customer service and was disconnected

I paid for and thought I was spying a ring for $121.53. The lady I bought it from said she lost it then I accidentally reordered it so my account was charged again the lady I ordered it from again cannot find the ring so I replaced it with another ring I found on eBay the seller has not had any contact with me and I would really not like to talk to her as she has left me a rude message if you could please help me get this pending $121.53 off of my account ending in 4248 I would very much appreciate it I do not have the ring and the seller will not be forthcoming
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ID
#3943868 Review #3943868 is a subjective opinion of poster.
Location
Louisville, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Nothing has been done to help get this resolved

No one has contacted me from OfferUp! The issue has not been resolved I will not use the app no more I don't even attempt to go to the App I use to buy from offerup 2 or more times a week NOT NO MORE!! How can you trust OfferUp if they DON'T STAND OR PROTECT PEOPLE...
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ID
#3943086 Review #3943086 is a subjective opinion of poster.
Location
Louisville, Kentucky
Product
Ge Appliances Dryer
Loss
$200
Preferred solution
The guy off of OfferUp so this will not happen again

My account was disabled for no reason

I was trying to buy something and my credit card wasnt working. I didnt realize why and told the customer that I would figure it out and get back to her. I paid my credit card ( that was the reason it wasnt going through) and tried to purchase the item, when I realized...
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ID
#3942213 Review #3942213 is a subjective opinion of poster.
Location
Boulder, Colorado

No traffic

Youll get traffic for maybe the first few days. Then nothing. They float banners for dating sites or job postings and they link to e-bay for items listed in the OfferUp marketplace! (Id go there if I wanted to). They offer you messages with relevant interests based on what youre selling Im getting rid of it! Theyre an advertising machine. Their marketplace sucks. And dont even think youll get a human if you want to reach them directly!

User's recommendation: Don’t!

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ID
#3940824 Review #3940824 is a subjective opinion of poster.
Location
Olympia, Washington
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