OfferUp
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerA possible scam from a seller
- Easy acceas to sellers
- Your money is instantly at risk of being loss
Preferred solution: Full refund
User's recommendation: Beware of this seller. Don’t buy from this seller
No Live customer representative
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned after payment
- No pros
- Take your money no one to talk to about it
Preferred solution: Full refund
User's recommendation: I wouldn't recommend if they take your money and won't render service and deactivate you
You block my accounts
User's recommendation: Ninguna
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt doesn't let me cash out my money
- It is good for selling things
- It does not let me cash out my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaHow to get sellers email or phone numbers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tacoma, WashingtonHaving trouble logging in
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clifton, New JerseyWhen my issue gets resolved, I will give her a review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Norfolk, VirginiaClaim denied
My claim was not fairly resolved as I sent a brand new product to a customer. The customer broke my product and then filed a claim for a refund and offer up accepted her claim.
I am now out of a $450 product that I will be receiving back in the mail which cant be used, while the buyer gets her full refund. This was not a fair situation at all and I am very disappointed in how offer up handled the situation. I didnt even get to speak for myself as they didnt listen to my end and just took the word of the buyer. The system offer up uses to solve claims is very one-sided, and is not fair at all for the seller.
I wish I got to explain that this lady broke my item and I even have proof of her saying she did it. And I still have to receive a broken product back. A product I spent almost $500 on and now I cant use it or resell it. And buyer gets a full refund.
This situation is so unfair. A claim should be heard on both ends along with proof. And I feel like my proof wasnt looked at, and only the buyers proof was looked at. I will only sell and buy local from now on as this is so crazy, Ive never had this happen before anywhere else Ive sold items.
I am very disappointed with offer up as I have always had good experiences, selling and buying on this site.
I would not recommend selling or buying anything that has to be shipped to anyone. Because anybody can lie just to get a refund and sent you back a broken item.
User's recommendation: Do not recommend selling or buying anything that Hass to be shipped.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaTry to purchase something on offer up.
I can’t find the link to unsubscribe my service
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaDid not receive shipping order
Ive been a member since 2018 and placed a shipping order for my first time and didnt receive my package. I truly believed ordering trough shipping on offer up was a secure way of purchasing items.
I bought a pair of earrings for $30 and for shipping came out to $36 I was tracking the item trough USPS and realized my order wasnt send as priority mail. The USPS is stating the mail carrier left package at my mail box which they never did. I was expecting a slip to pick up at post office on my mail box or hopping they would leave order at my door maybe a signature required to assure I would receive my order. I put my trust in to offer up and really dissatisfied, Ive been sending messages for a refund and no one has replied to my request.
This was such a rip off, I just lost my money and offer up doesnt even care about reaching out to resolve this issue. Theres no guarantee you will receive your order or your money back!
User's recommendation: Do not do shipping orders not guarantee
There was no reply to my question about the pending deposit. I ask if any that I need to do for the IRS?
- Easy to communicate
- Getting the money deposited
Preferred solution: My $$$ 900deposited to my account.
User's recommendation: After I get a reply to my question of why my sales proceeds are been held.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel subscription
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo cancel my subscription
- Great deals
Preferred solution: A cancellation from offer Up
User's recommendation: None at this time
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