Joycelyn M Vav

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Verified Buyer

A possible scam from a seller

OfferUp - A possible scam from a seller
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JM, Paid for a Doona stroller/car seat from Seller: Amanda on OfferUp whom was listed as living in Denham Springs, La. I Paid for the merchandise, she then showed me a picture of a USP label attached to the stroller box, but it was NEVER processed! Never unlisted the item, then within 5 hours later, she tried to sell the same stroller to my friend!
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Loss:
$215
Pros:
  • Easy acceas to sellers
Cons:
  • Your money is instantly at risk of being loss

Preferred solution: Full refund

User's recommendation: Beware of this seller. Don’t buy from this seller

JASMYNE M Blo

No Live customer representative

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I was charged membership subscription I didnt want. My post was taken off prior to this happening and I could not get any help.
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Loss:
$20

Preferred solution: Full refund

Tori A Btk

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Verified Reviewer

Banned after payment

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OfferUp - Banned after payment
I posted a tow truck on your website under the premium listing for 7.99 and not very long after i was deactivated with my money taken off my card i would like my service reactivated or my money back due to services not rendered
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Loss:
$8
Pros:
  • No pros
Cons:
  • Take your money no one to talk to about it

Preferred solution: Full refund

User's recommendation: I wouldn't recommend if they take your money and won't render service and deactivate you

Anonymous
map-marker Los Angeles, California

You block my accounts

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OfferUp - You block my accounts
OfferUp - You block my accounts - Image 2
Pésimo por que no me resolvieron mi problema pagué 19.99 por mes y 99.99 por año y no e pudo entrar con mi cuenta de e mail y ustedes me cobraron el dinero y no e pudo anunciar lo que vendo hableme al 323-359-**** si no puedo poner mis anuncios mándenme mi dinero para atrás
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User's recommendation: Ninguna

UUyn m

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Verified Reviewer

It doesn't let me cash out my money

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OfferUp - It doesn't let me cash out my money
it does not let me submit my id picture, and it does not let me cash out my money and accept payments from people can you please fix this please
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Loss:
$49
Pros:
  • It is good for selling things
Cons:
  • It does not let me cash out my money

Preferred solution: Full refund

Welby S

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Verified Reviewer
| map-marker San Francisco, California

How to get sellers email or phone numbers

I just want to know how to get in contact with the sellers so I could buy the vehicle I want. When you click on the icon phone number or the icon for email nothing pops up so how do I get that information so I can contact the sellers thank you.
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Thompson Lol

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Verified Reviewer
| map-marker Tacoma, Washington

Having trouble logging in

I will not let me verify my phone number it says there's too many accounts for this phone number I've had this phone number for 3 months now
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Donella Vih

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Verified Reviewer
| map-marker Clifton, New Jersey

When my issue gets resolved, I will give her a review

I have a problem with an order of a 14 karat gold ruby ring that looks like it came out of a gumball machine and I want my refund and it's giving me the runaround. I've been at this from the day I got that ring I want my money back and I will return
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Calleighf

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Verified Reviewer
| map-marker Norfolk, Virginia

Claim denied

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My claim was not fairly resolved as I sent a brand new product to a customer. The customer broke my product and then filed a claim for a refund and offer up accepted her claim.

I am now out of a $450 product that I will be receiving back in the mail which cant be used, while the buyer gets her full refund. This was not a fair situation at all and I am very disappointed in how offer up handled the situation. I didnt even get to speak for myself as they didnt listen to my end and just took the word of the buyer. The system offer up uses to solve claims is very one-sided, and is not fair at all for the seller.

I wish I got to explain that this lady broke my item and I even have proof of her saying she did it. And I still have to receive a broken product back. A product I spent almost $500 on and now I cant use it or resell it. And buyer gets a full refund.

This situation is so unfair. A claim should be heard on both ends along with proof. And I feel like my proof wasnt looked at, and only the buyers proof was looked at. I will only sell and buy local from now on as this is so crazy, Ive never had this happen before anywhere else Ive sold items.

I am very disappointed with offer up as I have always had good experiences, selling and buying on this site.

I would not recommend selling or buying anything that has to be shipped to anyone. Because anybody can lie just to get a refund and sent you back a broken item.

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User's recommendation: Do not recommend selling or buying anything that Hass to be shipped.

Ed S Rkb

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Try to purchase something on offer up.

OfferUp - Try to purchase something on offer up.
Talk to an offer up seller hit by now put in credit card information. Now theyre not responding like to know where my payment went. I did it all through OfferUp please help.
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nikki B Bgz

I can’t find the link to unsubscribe my service

Its so hard to find the link to cancel your subscription and I am very frustrated because I dont want to have premium subscription
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Preferred solution: Full refund

Alba Michelle V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer
| map-marker Phoenix, Arizona

Did not receive shipping order

OfferUp - Did not receive shipping order

Ive been a member since 2018 and placed a shipping order for my first time and didnt receive my package. I truly believed ordering trough shipping on offer up was a secure way of purchasing items.

I bought a pair of earrings for $30 and for shipping came out to $36 I was tracking the item trough USPS and realized my order wasnt send as priority mail. The USPS is stating the mail carrier left package at my mail box which they never did. I was expecting a slip to pick up at post office on my mail box or hopping they would leave order at my door maybe a signature required to assure I would receive my order. I put my trust in to offer up and really dissatisfied, Ive been sending messages for a refund and no one has replied to my request.

This was such a rip off, I just lost my money and offer up doesnt even care about reaching out to resolve this issue. Theres no guarantee you will receive your order or your money back!

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User's recommendation: Do not do shipping orders not guarantee

1 comment
Parnell Yax

My Facebook account *** it add my email Email: mahierahie9@***.com Date of birth 01.01.****

Miguel C Hnq

There was no reply to my question about the pending deposit. I ask if any that I need to do for the IRS?

Still waiting for a direct reply about the reason for pending deposit to my account. I sold my item over three weeks ago and the money still "pending deposit" Need an answer.
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Loss:
$900
Pros:
  • Easy to communicate
Cons:
  • Getting the money deposited

Preferred solution: My $$$ 900deposited to my account.

User's recommendation: After I get a reply to my question of why my sales proceeds are been held.

Lorraine B Yfw

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Verified Reviewer

Cancel subscription

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I need for you to acknowledge my cancelation. You have not made this easy for me, it's very discouraging to think I may not use offer up any longer. I wait you're a reply.
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Preferred solution: Apology

Willie P Yce

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Verified Reviewer

To cancel my subscription

Just need to cancel , I have nothing to sell. I have already sold the item that I was advertising. I will subscribe again if I ever have something to offer. This is really *** me of to have to write 100 symbols in order for me to move forward. I really dont know what else to say about this, but I do not want continue to pay for a service that I am not using.
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Pros:
  • Great deals

Preferred solution: A cancellation from offer Up

User's recommendation: None at this time

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