OfferUp
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo one was available to answer the phone and message said no one would return a call from this number
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipping issue
- Meeting in safe place and paying online
- Shipping and returns
Preferred solution: The buyer to return the item to me the seller and then she can get a refund
User's recommendation: A live chat
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund needed
- Nice items for reasonable price
- Taking to long to respond
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Waverly, TennesseeI purchased some own offer up and the seller decide not to send it offer ups got a policy saying they would give you money back within five days. It’s been 10 days now. Offer up will not pay me.
User's recommendation: Don’t buy nothing from offer up they will not give you your refund back. They are a scam.
Question on an ad recently placed
- Not knowing how long my ad will be posted
Preferred solution: Answer to my question
Because they keep charging me money for a account they deactivated
- All cons
- Everything about them sucks
Preferred solution: Full refund
User's recommendation: Don't use them.
Blocked off of offer up
Preferred solution: I would like to use OfferUp again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy money
- Not getting ur money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery bad customer service
Preferred solution: Full refund
I was charged for an account i dont have access to on offer up
- I could not log back into my account after being charged
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t get a hold of customer service
Preferred solution: My account back
User's recommendation: 1 star
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn item wasn't received by seller
- Do not ship any items
Preferred solution: Deliver product or service ordered
User's recommendation: DONT SHIP YOUR ITEMS TO ANYONE. BAD IDEA
Because I can't not purchase merchandise from the app.
Cancel a sale
- Listing item was okay
- No access to offerup for two days
Preferred solution: Cancel a sale
Because I need a manager of offer up to contact me so I can figure out where this person is that scammed me am in big trouble and did nothing wrong
Preferred solution: Full refund
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