OfferUp
Reviews and Complaints
offerup.com
Chyenne Bba
Jacksonville, Florida
Deposit still pending sin September 1
Money haven’t been deposit & I even called bank
Reason of review:
Problems with payment
Preferred solution: Full refund
Doren Efj
I was charged for a deactivated account
I was charged for an account that was deactivated two months ago for the second time and i want my money back.
Loss:
$20
Pros:
- Ease of set up
Cons:
- No support at all
Reason of review:
Poor customer service
Preferred solution: Full refund
Anonymous
No customer service
OfferUp continues to block customers with no explanation. NO CUSTOMER Support! Terrible experience
Pros:
- Good possibilities but very sad customer service
Cons:
- No customer service
Reason of review:
Poor customer service
Preferred solution: Let the company propose a solution
Dustin C Sdc
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t post nothing on my offer page
It always gives me an error code when I try to post I can’t get a hold of anybody on Offer Up this is not a very good idea the way I have it set up you need to customer service team
Pros:
- Buying and selling and meeting great people
Reason of review:
Offer up
Escher Okl
I got scammed out of $200
I tried to call the number there's no answer and I've been scammed out of $200 and now how do I get it back I'm a person of a disability and I live paycheck to paycheck and appreciate if I could get my $200 back from someone thank you
Loss:
$200
Pros:
- Easy to use
Cons:
- On honest people scammers
Reason of review:
I was scammed by the guy who was selling me the iPhone
Preferred solution: Full refund
Anila Ion
San Jose, California
Not able to post stuff on my account
Account not working, please help
Reason of review:
Damaged or defective
Kaivon Rfl
El Cajon, California
Prepaid shipping is not excepted by post office
The shipment level provided is not enough to cover the shipment as it is in a box and very bulky
Chizuko Rvy
Items not appearing on site
My items are not posting. I have 3 and none are showing up.
Cons:
- Hard to get customer service
- Problem not addressed by cs
- Forgiveness
Reason of review:
Poor customer service
Christopher Vig
Avondale, Arizona
Account not working
Will not allow me to post any thing i had to use letgo
Reason of review:
Poor customer service
Ryo Zlb
Funds transferred to wrong card
My funds got transferred to the wrong card that’s it
Reason of review:
Problems with payment
Anonymous
Las Vegas, Nevada
OfferUp keeps deleting my post
Don't know for what reason offer up has delete my post a couple times
Lumir Ejb
My son mailed his tennis shoe through you guys and have not received his money why?
My son sent tennis shoes through u guys to the person who bought them and he has not received his money. You ask to call your number and leave a message but we cant leave a message. So why ask us yo do that. This person has my son shoes without getting paid through you guys process. My number is (323)674-****. And the guy who has his shoes is not answering his phone now.
Loss:
$145
Cons:
- No phone number to contact for issues
- Robbery
Reason of review:
Problem with delivery
Preferred solution: Full refund
Anonymous
Fort Lauderdale, Florida
Reporting vendor
Purchased a new scratch and dent fridge on 7/19. Fridge is broken. Drawer and shelf missing. Freezes and thaws inappropriately, *** itself off, shuts down the power in my unit as well as my neighbor’s unit. Multiple calls to vendor most calls unanswered. I used another number to call. They promised changing fridge or the “card” with a repairman. No progress made. Much spoilage of foods. This is my3rd attempt to report them to offer up with no luck. Please help me.
Anonymous
Boston, Massachusetts
I AM SO PISSED! Got blocked for NO CLEAR REASON! No customer service!
They keep blocking or deactivating the accounts WITHOUT providing any reasons or clarifications!! They provide NO customer services at all. I’ve been following their rules and guidelines but they all of a sudden blocked mt accout!!! I’ve already written them 3-4 times but NOT heard back from them yet! Anybody has had the similar experience? What would you do?
Reason of review:
Access/ activation issues
Taysia Zdc
Miami, Florida
My offer is not sending message
It’s not sending messages and I made new one it’s doin same thing
Pros:
- Ease of sells
Cons:
- People not good on their word not showing up
Reason of review:
Poor customer service
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