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Verified Reviewer
New Reviewer

Jr appliances Co.

OfferUp - Jr appliances Co.
Original review updated by user Sep 18, 2022
This is a game seller. Playing game and asked us pay deposit $200 from Zelle. $200 we paid then no delivery at all for this order. We need to call police or FBI report this happened from OfferUp website.
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ID
#3977577 Review #3977577 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund
New Reviewer

Problemas

Hola yo soy nuevo en esto puse el pago del primer mes y no me deja portar nada y tengo que pagar más me sale vendido y no lo e vendido
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ID
#3972569 Review #3972569 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

You deleted my account for something I know nothing about

I went to look at my acct and it said it was deleted for violating I guess the rules ??? I know nothing of this Im only selling heels!!! I would like to know what am I supposed to be violating!? and I can tell you it was not me who violated your rules please investigate further and undelete my Account. Thank you April
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ID
#3972310 Review #3972310 is a subjective opinion of poster.
Pros
  • To reinstate my account
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Missing item

OfferUp - Missing item
OfferUp - Missing item
OfferUp - Missing item
I cant message the person I bought some Yeezys from saying offer up blocked him usps is awaiting on my shoes I need to know if Im getting my shoes if not I need my money back asap
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ID
#3972244 Review #3972244 is a subjective opinion of poster.
Loss
$167
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Refund

OfferUp - Refund
OfferUp - Refund
OfferUp - Refund
OfferUp - Refund
OfferUp - Refund
OfferUp - Refund
I purchased a beer light it arrived damaged I contacted you you said wait two daysyou sent a email saying seller did not respond. I sent seller many emails including pictures he never replied. I got email from You saying I did not send item back no one asked me to send it back!!! I only wanted a partial refund due to damage
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ID
#3972175 Review #3972175 is a subjective opinion of poster.
Loss
$20
Preferred solution
Price reduction

Impossible customer service

The details should be talked about on your end. Im not here to give you free advice about how to provide adequate customer service.

User's recommendation: Unknown.

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ID
#3972167 Review #3972167 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Resolved: Ok I need to do it pay for the post

OfferUp - Ok I need to do it pay for the post
OfferUp - Ok I need to do it pay for the post
OfferUp - Ok I need to do it pay for the post
OfferUp - Ok I need to do it pay for the post
OfferUp - Ok I need to do it pay for the post
OfferUp - Ok I need to do it pay for the post
Update by user Sep 17, 2022

Company fixed the issue and I have been provided with apology.

Original review posted by user Sep 17, 2022
well I need to pay for the one car post. and I dont why is dont want take my payment. So help me please we it ???
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Resolved
ID
#3972092 Review #3972092 is a subjective opinion of poster.
Preferred solution
I need you take my post payment

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Verified Reviewer
New Reviewer

Question on my account unable to log in.

I changed phone upgraded to iPhone 14. Says Im locked out of my account. I have no reason why? Ive been a great client of Offerup for years! No issues! Why am I locked out? robertmarcotte911@***.com 602-320****
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ID
#3971665 Review #3971665 is a subjective opinion of poster.
Cons
  • Resolution of a problem getting locked out
Preferred solution
Reactivate my account please!
New Reviewer

Need immediate help

Iv been a member of offerup for long time iv not bought anything lately due o covid .but iv been looking on offerup and found several things I'd like to buy but I cant log in or anything now iv put in email cell number password I get nowhere please reply back and help me .
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ID
#3971247 Review #3971247 is a subjective opinion of poster.
Cons
  • You cant get a y help
Preferred solution
I would like to get.logged back in iv tried everything an no luck I see alot I'd like to buy but until you get me back in I cant buy..

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New Reviewer

Buyer didn't read all info sent an offer and now wants to cancel after I excepted the bid

OfferUp - Buyer didn't read all info sent an offer and now wants to cancel after I excepted the bid
OfferUp - Buyer didn't read all info sent an offer and now wants to cancel after I excepted the bid
OfferUp - Buyer didn't read all info sent an offer and now wants to cancel after I excepted the bid
OfferUp - Buyer didn't read all info sent an offer and now wants to cancel after I excepted the bid
Hello a buyer sent me an offer on one of my items I excepted the offer the messaged him asking wich he preferred..he then said he thought it was for both and told me my description was misleading.i then told him no..it plainly said one for $90 or both for $150..well now he wants to cancel the order and I don't know how to without it coming back to hurt me
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ID
#3969833 Review #3969833 is a subjective opinion of poster.
Preferred solution
Would like it to not effect my seller profile
New Reviewer

I want my money they have not returned it to me

OfferUp - I want my money they have not returned it to me
OfferUp - I want my money they have not returned it to me
OfferUp - I want my money they have not returned it to me
OfferUp - I want my money they have not returned it to me
I want you to help me as soon as possible I use my money to buy my tool I use this application is not reliable I don't know who canceled the purchase, so it was the owner or it was you, I paid, it was charged to my card, I want my money back.
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ID
#3969040 Review #3969040 is a subjective opinion of poster.
Location
West Valley City, Utah
New Reviewer

I need to cancel my promotion and return my credit back

OfferUp - I need to cancel my promotion and return my credit back
OfferUp - I need to cancel my promotion and return my credit back
OfferUp - I need to cancel my promotion and return my credit back
I remember Im cancel promotion with steam sauna already long time ago. But after 1-2 months later change me again now it last month and this month. I dont want to continue yet. Please cancel and return my credit back. Thank you very much

User's recommendation: Please contact.

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ID
#3967579 Review #3967579 is a subjective opinion of poster.
Location
Kirkland, Washington

Closed account

Please call 817 946 **** to explain why you closed m account. I can not reach anyone to get an answer as to why you have closed my account. It says,I have posted something that was not within the rules. Please advise. I
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ID
#3966366 Review #3966366 is a subjective opinion of poster.
Location
Richardson, Texas
New Reviewer

Afraid that I have been robbed or will be because I gave them my debit card info

They asked me for my debit card info On theOfferUp all of it The he said that they wouldnt ask me for the information that he asked me for Now Im really worried that they will use my card info to take money out of my account

User's recommendation: Never give them your banking or debit card info.

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ID
#3964886 Review #3964886 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Customer Service is non-existent

That is all. A $19.99 charge that I did not sign up for and no response to FOUR customer service messages submitted through their site. Number listed here says they don't return messages left - it's almost comical if it weren't so sad, especially because I have bought and sold over 30 items on this app over the years and provide business and traffic to their app. No longer.

User's recommendation: Stay away.

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ID
#3964343 Review #3964343 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund
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