OfferUp
Reviews and Complaints
Order problem
Like to get info on a car I sold
- Easy buy
Preferred solution: The individual has not put the car in his name
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pompano Beach, FloridaI purchased to promote my ads and they took my money and didn't post the ads
Refund
Preferred solution: Full refund
Offer up is a good app
Preferred solution: access to my account
The app is good until something breaks no customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReport a fraud
- Good user base
- Worst customer support
Preferred solution: Investigate issue and penalize
I keep getting error code
REFUND!
- Being able to find products close to you
- Sellers shipping items that were not as described
- How offerup does not provide contact information on its website
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount billing
- Every thing is wacked
Preferred solution: Full refund
Bought a phone off a guy and the phone is broken
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWill not accept buyer offer and cancels payment
Preferred solution: Need better customer service when issues like this happens
My account has been hacked
My account is hristina_dc@***.com and someone hacked it. He was posting car for sale from my name.
I caught him as I was able to see the conversation between him and the prospective buyers.
It is obviously a scam. I was able to be logged in at the same time as the hacker was so I let the prospective buyer this is a scam and not to give any personal information
The car post mysteriously disappeared and the next day my password was changed.
I was able to request change of password and I did so but this morning my password was changed again and this time I found out the hacker had changed my phone number to his so the activation code is sent to his phone
Please help me stop this dishonest and possibly harmful individual and close my account completely
Please
The email for that account is hristina_dc@***.com
Please contact me there and f any questions.
Thank you in advance
Sincerely
Hristina
Emergency
- No way to get a hold of customer service
Preferred solution: Let me into my account so i can contact the woman who has my phone
Violation notice
Preferred solution: Explain what I did that was against rules
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Same thing happens to mine feb 8th 2021. Car listed under my account is different cities and states
It seems like lots of hacked accounts on OfferUp. What's going on there?