Fred C Dqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems

Unable to contact a human being regarding problems. Unable to contact living human being regarding problems
View full review
Pros:
  • Most sellers are legitimate
Cons:
  • Unable to reach support or forum

Preferred solution: In touch with a living person.

User's recommendation: Caveat Emptor

Makaiya Lpr
map-marker Hampshire, Illinois

It’s virtually impossible to reach these people to correct the problem. That’s so simple if they only contact their customers.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
You guys are continually rejecting my email address stating that its not functional and youre not recognizing my phone number is this common practice in your organization or do you just purposely *** people off that Ive been with you for several years contact me at 847-774-****. The name is Joe Cina the email address is the J fighting back at Comcast that net, and by the way, I paid three times for the same ad that didnt go on your website
View full review

User's recommendation: Before you sign in for OfferUp, you should try and reach somebody because you know what there’s no one home

Kenna Uis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

To cancel an order

OfferUp - To cancel an order
Somebody bought a item from my OfferUp and I already sold it and I'm trying to cancel the order so he can get his money back
View full review
Esther M Kwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Nothing is showing on my ad

When I applied my information, I dont know if you guys had said that the items were sold but theyre not and I paid for your service and Im trying to pull it up now and its just turning. I dont see anything. Is it activated properly?
View full review
Cons:
  • Need to be available

Preferred solution: I want to make sure my information has been applied properly and it is being distributed out to everybody that’s on offer up

Michael M Vug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought golf clubs,it was advertised 5-pw.

So I bought a said of golf clubs advertised 5-pw. I bought them,and when I received them,it only had 6-pw! As soon as I noticed ,I messaged the seller n he didn't answer me until the next day. He said I received,I said I didn't,why do you think I message you rite away. How do I request a fund through offers up
View full review
Pros:
  • Price
Cons:
  • Sellers

Preferred solution: Full refund

User's recommendation: File a complaint n get money back

Russell G Aez

Problem with account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Never saw anything about a $20 monthly charge til it was billed the second time. Only used this site once this year and had no need for extended, ongoing ability to list items for sale. There is a customer service number but its just a recorded message to call handle it on line. Last on line message said problem with account. OK - WHAT problem and how do we resolve it?
View full review
Loss:
$40
Cons:
  • Hidden charges

Preferred solution: Full refund

Toni R Lsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My post keeps getting deleted saying guidelines are being violated. It is a Vintage Gucci purse. What seems to be the problem?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Aug 08, 2023

I have tried calling numerous phone numbers for Offer Up Customer Service. Always a recording.

Not much help there. I left messages for someone to email me with the reasons my post has been taken down again, not just that guidelines have been violated.

What guidelines? Absolutely Ridiculous!!

Original review Aug 08, 2023
My post keeps getting deleted and then put back. IT IS AN AUTHENTIC GUCCI PURSE. WHAT IS THE PROBLEM?
View full review

Preferred solution: Apology

1 comment
Michele Is Frustrated

I'm dealing with the same issue and now, they have completely deactivated my account. I'm writing a letter to several executives within the company. I will include your name, if that's okay with you?

Cedric J Caq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was scammed

Now I'm being asked to give my account number to my debit card. I don't know if this is another scam or what I've already got scammed out of my PS5 a guy gave me $450 in fake cash
View full review
Loss:
$450

Preferred solution: Full refund

Anonymous
map-marker Everett, Washington

I forgot my email

No one responded I have been so struggling with this app I have paid a monthly They still have blocked my account
View full review

User's recommendation: I would like to talk on the phone better then website

Gina L Tun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

False claim

I sold someone a native American lot of jewelry with a lot of different items everything that was sent was what it showed on my pictures in my ad and stating to look at the pictures very closely as there are no refunds due to the quantity of items all sales are final and the person who purchased them stating that they're broken items or Miss missing items because she is not happy with it when it specifically says to look through all the pictures carefully as there are no refunds nothing was broken everything was sent just exactly the way it was and they are believing her and giving her a refund and I am super angry because when she sends my items back I am not going to get back everything I sent to her because she's saying that there was stuff missing although her first message did not say anything was missing now she's saying stuff is missing but there was nothing missing everything was as described and posted and pictured

View full review

User's recommendation: Don't deal with OfferUp

Richard A Ulm

Issue not resolved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cannot get into my account and I am being charged every month for services I cannot cancel or want no help online either.
View full review
Loss:
$40
Pros:
  • No pros just a bunch of con artists
Cons:
  • Get your money and then screw you

Preferred solution: Full refund

User's recommendation: Stay away

Krystal L Sua

They didn't answer email re broken item received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No answer to my email or the sellers. Phone number is disconnected. Will never buy from OfferUp again. XXX
View full review
Loss:
$50

Preferred solution: Full refund

User's recommendation: Avoid Offer up like the plague

Anthony D Ecd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Naperville, Illinois

Credit card refusel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Cant find a number to contact customer service for any help tryed to contact them because I tryed giving two good credit cards and it said theses cards are not accepted one was a visa one was a discover
View full review

User's recommendation: Good lucj

Gurpreet Luj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Why the took my photos down

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I don't know why you took my products that I was selling down. I love offer up. I have been using since 2015. No one has called me or let me know why. I have used offer up for years. My friends buy stuff from offer up. I'm loyal to this company, please explain why you have shut me down.
View full review

User's recommendation: Its a company that's good to have.

Dale P Nhh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because you guys are ripping me off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Because you're telling me I didn't ship my item and it's been shipped the day it was bought and I want my money
View full review
Loss:
$80

Preferred solution: My money

  • 1
  • ...
  • 42
  • 43
  • 44
  • 45
  • 46
  • ...
  • 706