OfferUp
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems
- Most sellers are legitimate
- Unable to reach support or forum
Preferred solution: In touch with a living person.
User's recommendation: Caveat Emptor
It’s virtually impossible to reach these people to correct the problem. That’s so simple if they only contact their customers.
User's recommendation: Before you sign in for OfferUp, you should try and reach somebody because you know what there’s no one home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaTo cancel an order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNothing is showing on my ad
- Need to be available
Preferred solution: I want to make sure my information has been applied properly and it is being distributed out to everybody that’s on offer up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought golf clubs,it was advertised 5-pw.
- Price
- Sellers
Preferred solution: Full refund
User's recommendation: File a complaint n get money back
Problem with account
- Hidden charges
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy post keeps getting deleted saying guidelines are being violated. It is a Vintage Gucci purse. What seems to be the problem?
I have tried calling numerous phone numbers for Offer Up Customer Service. Always a recording.
Not much help there. I left messages for someone to email me with the reasons my post has been taken down again, not just that guidelines have been violated.
What guidelines? Absolutely Ridiculous!!
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was scammed
Preferred solution: Full refund
I forgot my email
User's recommendation: I would like to talk on the phone better then website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaFalse claim
I sold someone a native American lot of jewelry with a lot of different items everything that was sent was what it showed on my pictures in my ad and stating to look at the pictures very closely as there are no refunds due to the quantity of items all sales are final and the person who purchased them stating that they're broken items or Miss missing items because she is not happy with it when it specifically says to look through all the pictures carefully as there are no refunds nothing was broken everything was sent just exactly the way it was and they are believing her and giving her a refund and I am super angry because when she sends my items back I am not going to get back everything I sent to her because she's saying that there was stuff missing although her first message did not say anything was missing now she's saying stuff is missing but there was nothing missing everything was as described and posted and pictured
User's recommendation: Don't deal with OfferUp
Issue not resolved
- No pros just a bunch of con artists
- Get your money and then screw you
Preferred solution: Full refund
User's recommendation: Stay away
They didn't answer email re broken item received
Preferred solution: Full refund
User's recommendation: Avoid Offer up like the plague
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Naperville, IllinoisCredit card refusel
User's recommendation: Good lucj
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Francisco, CaliforniaWhy the took my photos down
User's recommendation: Its a company that's good to have.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause you guys are ripping me off
Preferred solution: My money
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I'm dealing with the same issue and now, they have completely deactivated my account. I'm writing a letter to several executives within the company. I will include your name, if that's okay with you?