Anthony P Vtj

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Verified Reviewer
| map-marker Antioch, California

Account trouble

My account Says it is deactivated when other people look at my profile
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Nisha T Xfx

For a refund

Customer service is currently closed. I would like someone to review my report on an item in Offer up.
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Loss:
$20

Preferred solution: Full refund

User's recommendation: Customer service is not available most times

Anonymous

1099 Taxes

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I have been a member of Offer Up since 2016. Last year I received a message from you asking about getting 1099 from you. I said yes but never received the 1099. Also at that time I had over 700 units listed have sold, but right after my Offer Up site only listed 11 units as what I have sold.
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Preferred solution: Let the company propose a solution

Chris S Kav
map-marker Cedartown, Georgia

Because someone scammed me

Because some kid in the OfferUp app told me that get a Apple iTunes card and i did and he was supposed to turn in the AirPods but he said he scammed me basically
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Loss:
$50

Preferred solution: Let the company propose a solution

User's recommendation: Watch more carefully

Loren A Nqd

My account has a few issues

I think I somehow have 2 accounts. I posted something for sale and I I've gotten a couple of replies but when I go to reply to them it won't allow me to. I want to cancel both accounts and start over with just one new account and repost my post if that would help straighten everything out.
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Cons:
  • Consumer service
Patricia P Sbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to reach a seller

Trying to reach a seller by the name of Crossbase for over a week, they are not responding, when I send a message it has one check just wondering if this person is getting my messages. Thanks Pat
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Preferred solution: Can you contact Crossbase

1 comment
Guest

They are not receiving your message and there is nothing you can do about it. Customer service hasn’t emailed me back in a month.

Olimpia Mdg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I dont know i just want my money back

OfferUp - I dont know i just want my money back
A charge was 19.99 on my credit card?????
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Loss:
$20
Reason of review:
Unknown charge

Preferred solution: Full refund

Darald S

An item I just purchased

I purchased a car alarm system then it said shipped them canceled or removed account I got no money back after.
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Loss:
$55

Preferred solution: Full refund

Gilford Wck
map-marker Dallas, Texas

Account shut down don't know why

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Please reactivate my account. I pay promote faster and do not know why my account stopped without any warning.
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User's recommendation: Improve customer service

Anonymous
map-marker Pittsburgh, Pennsylvania

Because I haven't received my payment

Sent a package to someone. They received it and I havent got paid yet
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William w Fjx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Buyer stole our stuff

I was selling a weight bench and he came to buy it then said he didn't want it but took my bolts and parts to the legs when I went inside
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Loss:
$100

Preferred solution: Full refund

User's recommendation: A quick contact number

Saleemah Lze

Messages won’t deliver

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I would like to purchase something but I can't message to the the the cellar because of your remodeling can somebody call me please 951-455-**** Jeff Schafer please call
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Preferred solution: Answer the phone call customers back

Jaime M Ozd

I was scammed

The person who contacted me told me that I made him my computer and he received it and he told me that the money was already in the paypal program and I believed it and the computer sent it to me by ups he received it and until today he did not give me my money
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Loss:
$425

Preferred solution: Full refund

User's recommendation: To be honest I’m not

Liz B Xlk
map-marker Vallejo, California

Payment issues

Im trying to put a visa information and it keeps sending me an error message
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Preferred solution: Need payment to process so I can receive my shipment

Horace Jnd
map-marker Westlake, Ohio

Cannot log in to my account

Offerup will not let me login, Whenever i try, it just keeps circling and never logs in. I have active orders and I am worried these will be compromised!! Please help!!
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