Janet M Ube

I was scammed on an item sold to me

DI want the seller to return my money on a washing machine she claimed worked great, but when I got home, I discovered it didnt work.
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Loss:
$125
Pros:
  • Most sellers are honest
Cons:
  • Some sellers are liars and offer up will not do anything about it

Preferred solution: Full refund

User's recommendation: Don’t buy items from this seller

Brandon E Dko

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Verified Reviewer

Customer support

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!!!...!!!...!!!...!!!...!!!...!!!.. ...!!!...!!!...!!!...!!!...!!!...!!!No customer service!!!¡!!!...!!!...!!!.!!!...!!!. ...
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Preferred solution: Call offerup message, something went wrong.

Robert A Nud

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Verified Reviewer

Haven’t received a response

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I cant post a ad because it says I already have one and I dont and I dont. Would like some kind of response to correct this
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Preferred solution: To be able to post a car for sale

Jose T Ygs

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Gabriel, California

Refund or Post my car

OfferUp - Refund or Post my car
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OfferUp - Refund or Post my car - Image 3
I paid for a one time listing thats not showing up on my account. I have screenshoots of my confirmation number. Listing fee. 7.99 Agt 13,2023 PDT
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Ma S Ojd

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Verified Reviewer

Problem with my acct. it says too many people are using your phone no.

I wanted to buy a phone from offer up and sent about 10 messages but no response. Then when I checked to see what is wrong, it says too many people are using your phone no. What is going on?
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Loss:
$11
Cons:
  • Nothing to say

Preferred solution: Something is wrong with my account. Why are too many people using my account?

Marco Antonio M Bnq

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Verified Reviewer

Good review

I got hacked my number is (619) 869-**** and .. when I try to to buy or text it says my phone number has to manny users
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Preferred solution: I got hacked my number is (619) 869-5220 and it says I have to many users

User's recommendation: ThNk you

Anonymous
map-marker Norfolk, Virginia

I want to cancel a listing and start over.

I tried to cancel the items which I put in offer up because I have already sold them not with any help from offer up but as they state, its easy to cancel and cancel at any time, but to reach anyone in order to do that is impossible. I have been trying for days to let them know that I want those items canceled.

I have got zero response. I think its because they want to charge me for service that is no longer needed. My name is william MALDONADO.

My cell phone is 757-714-****. Email is salsawill@***.net they can contact me at their leisure but please contact me as soon as possible to let me know that you receive my message to cancel

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Peter S Kxu

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Verified Reviewer

Refund

I canceled my account on 9/22 a day before trial ended. I was still charged. So I would like a refund on my account.
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Loss:
$20
Norma G Fhc

Vertify my phone number

Offer up says my phone number is being used . How can I Vertify my number. Can you send me a pass word to confirm?
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Preferred solution: Phone vertification

James G Fvr

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Verified Reviewer

Need to cancell my monthly charge

Yes I've been trying to figure out how to cancel so that I called to cancel my monthly payment I thought if it was only for one time and you took the money out rather quickly before the month 4 days before scheduled payment. I called my bank I do want my money refunded I do want to cancel which I had told your representative they were very nice thanks.James Griffin
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Loss:
$20

Preferred solution: Full refund

Anonymous
map-marker San Diego, California

Cant see posts

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I paid for premium but no one in my friends or family group were ever able to see posts which means no one else could either! I cancelled after 3 day premium trial period since the first three days no one saw post! Please refund! Please fix it@ motbdo
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George B Zde

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Verified Reviewer

Fraud

I placed an order from one of your vendors for security camera and they never melt my camera out to me and as I emailed them to have a conversation with them they was being a little more hostile as far as I was conversations so I never got my money back or anything and they you know so I never got the camera or my money back so I'm contacting OfferUps customer service before I do anything else hoping I get a reply back from you thank you My telephone number is 904-33-****
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Loss:
$19
Pros:
  • Cons you can be cheated

Preferred solution: Full refund

Ken Hgu
map-marker Los Angeles, California

I can’t purchase anything on your shipping orders. Your website doesn’t work well at all.

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Updated by user Oct 10, 2023

Charged for items I did not order!!!

Original review Sep 10, 2023
I tried probably 40 times to buy two specific items that needed to be shipped and then all of a sudden true you comes on and I can no longer communicate with anyone why is that? Its your fault that the system doesnt work well and now I cant even use it so now what???
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User's recommendation: Don’t try to buy anything that needs to be shipped. Offer ups platform doesn’t work then it locks you out because you don’t take through you which is nothing but an invasion of your privacy and you give up all your personal information so they can be used in any way by anyone.

Timothy S Kyp

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Verified Reviewer

Missing package

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The Postal carrier delivered my package to the wrong address and wasn't able to retrieve it and when I tried to contact the seller he deactivated his page.
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Loss:
$350

Preferred solution: Full refund

Noella Loj
map-marker Anaheim, California

My offer up has been hacked.

My account has been hacked without any reason, I'm trying to get in touch with customer support but it's impossible.
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User's recommendation: Please reactivate/restore my offerup account

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