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Verified Reviewer
New Reviewer

Poor service

No explanation of hacked account and not helpful customer service.its a very inactive and not appealing service that is unreliable.

User's recommendation: Stay away it’s a waste of your time!!!

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ID
#3992623 Review #3992623 is a subjective opinion of poster.
Location
Parsippany, New Jersey
New Reviewer

Scam last $175

Unresolved issue, can not speak to customer service unless you pay. I've contact BBC. I even filled A police report as suggested.

User's recommendation: Do not recmmend.

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ID
#3992537 Review #3992537 is a subjective opinion of poster.
Pros
  • Customer service
Loss
$175
Preferred solution
Full refund
New Reviewer

My account was locked but I don’t know why

My account was locked but I dont know why? The only thing that I was selling was a whiteboard and then my account got locked.

User's recommendation: The only thing that I was selling was a whiteboard and then my account got locked.

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ID
#3992010 Review #3992010 is a subjective opinion of poster.
Location
Phoenix, Arizona

Not getting any response from sellers

There;s a BLOCK on me , my neighbor sent a message from my offer up account to hers , it said she had recieved a message BUT NO MESSAGE
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ID
#3991889 Review #3991889 is a subjective opinion of poster.
Location
Sunrise, Florida
New Reviewer

Wont answer

They wont respond to my messages pretaining to an posting issue i am having on the app.i have sent multiple messages

User's recommendation: Provide phone number.

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ID
#3991683 Review #3991683 is a subjective opinion of poster.
Cons
  • To many
Preferred solution
Response

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Verified Reviewer
New Reviewer

How much can I sell on offerup before you send out 1099 irs form

When do you send out 1099 form?after a person sells what amount. Can you answer this question.please let me know

User's recommendation: Make sure you answer people's questions.

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ID
#3991635 Review #3991635 is a subjective opinion of poster.
Preferred solution
Irs info
New Reviewer

There is no one to talk.

I believe I am dealing with a scammer. I want to talk to someone before I release my item. I called and there is no one to talk to. Computer Computer. Poor customer service.
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ID
#3991131 Review #3991131 is a subjective opinion of poster.
Preferred solution
Customer service

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Verified Reviewer
New Reviewer

Never got paid

I sold and shipped an oil can for my father because hes 79 and now they wont pay me. It was the first time I sold something on offer up.
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ID
#3987771 Review #3987771 is a subjective opinion of poster.
Loss
$225
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was scammed

OfferUp - I was scammed
OfferUp - I was scammed
OfferUp - I was scammed
Original review updated by user Sep 20, 2022
was scammed out of 1000$ bitcoin because i thought i was purchasing a car through offer up, they used a fake offerup email and theyre own so it seemed legitimate and offerup does nothing to stop these things from happening. this was my lifes savings!!!

User's recommendation: don’t buy cars on offer up.

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ID
#3986962 Review #3986962 is a subjective opinion of poster.
Cons
  • Filled with scams
Loss
$1000
Preferred solution
Full refund

Reimbursement

I ordered a tray from a seller for $19.00 and he canceled the order but never got reimbursed. The cancellation # is 20548****. Would you please check on this? Thanks
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ID
#3986324 Review #3986324 is a subjective opinion of poster.
Location
Redmond, Washington
New Reviewer

I was charged 21.65 from offerup an did not receive the promotion that said it was free.

Needs to not charge people for a free promotion immediately after you subscribe!!! !!! !!! !!! !!! xxx. Xxx. .

User's recommendation: Do not subscribe to the free trial.

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ID
#3983815 Review #3983815 is a subjective opinion of poster.
Loss
$22
Preferred solution
Full refund
New Reviewer

Cancel a claim

Ive been wanting to cancel a refund claim since I just received the item days later from the post office but I dont know how to do it
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ID
#3982311 Review #3982311 is a subjective opinion of poster.
Preferred solution
Cancel claim

Your app will not let me post

When this app is running correctly it's great app I've had no issues with it I like using it more than I like using Craigslist when it's working correctly but right now it won't let me post at all it's not downloading photos and I don't like the fact that you can't contact customer service you can't speak to a person
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ID
#3982047 Review #3982047 is a subjective opinion of poster.
Location
Seattle, Washington

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Verified Reviewer
New Reviewer

Question about account

Why my account is not excessable?? Why??? Why???why why why why why why why robertmarcotte911@***.com Why why why why why I love OfferUp and have done nothing to be shut off for!!! Please reopen my account!! I cant get thru to anyone regarding this!!! Please help me please help me. Why why why

User's recommendation: No customer service available!!!!

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ID
#3981954 Review #3981954 is a subjective opinion of poster.
Preferred solution
Re open my account!!!
New Reviewer

Pissed

OfferUp - Pissed
OfferUp - Pissed
Sold an item, took it to the post office ON TIME. They cancelled the order and the item was in transit. I sent 4 emails with no response over how I was going to receive payment since they cancelled the order. Still no response. Buyers says he will pay when he receives...
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ID
#3980844 Review #3980844 is a subjective opinion of poster.
Pros
  • Extra cash when the process works correctly
  • Extra cash when
Loss
$30
Preferred solution
Getting paid for the item I sold.