Kristie H Nvz

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Verified Reviewer
| map-marker Arizona, United States

I got ripped off

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I sent my wedding dress. And never got paid. I did not even get married.
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User's recommendation: do not go on offerup or let go EVER

Anonymous
map-marker Chicago, Illinois

No response. No way to contact live person

My messages to other sellers are not being delivered. I have sent several messages, and none have been responded to. This has been going on for months.
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Alberto C Ryl

Can't login

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Customer service is really bad they dont answer I dont know what happened to my account
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Preferred solution: Activate my account

John P Nnz

To retrieve old information

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I need to retrieve my old messages. An individual I sold a motorcycle to in June is still riding it with my plates. I can't remember if I used offer up or let go. Can I get messages from both? Can you email these to me?
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Preferred solution: Let the company propose a solution

User's recommendation: Keep old messages accessible to us

Kali P Nci

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Verified Reviewer

Nothing but scammers

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Id be surprised if anyone actually sold something on this app. I get constant messages from people regarding the item I listed and every single one is a scammer. This app is worthless and ridiculous.
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Cons:
  • Nothing but scammers contact you

Preferred solution: Let the company propose a solution

User's recommendation: Don’t waste your time.

Ivan E Dqa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Havent recieved item

OfferUp - Havent recieved item
Hi I paid last Friday for a I phone 11 the amount of $450 dollars for zelle to this customer name Lam five stars and you true and I havent received the item ok thanks and this is her phone number (954)903-**** also she deleted al information of OfferUp
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Loss:
$450
Pros:
  • Good opportunity to sell and buy
Cons:
  • Need better way to contact support

Preferred solution: Let the company propose a solution

Judian S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed

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Updated by user May 13, 2020

In the pictures I have sent are part of the conversation me and him were having with a different offer up account after he already scammed me. I was trying to meet up or get more information but he was not budging and ended up blocking me so I don’t have the rest of the messages. The ID picture he sent to me is fake as well.

Original review May 13, 2020
I have been scammed in offer up for $570. The persons account said their email was verified. And payment verified. They had reviews of fake people Im assuming. And gave me all fake information. I am so disappointed that offer up does not MAKE SURE if the person selling on their website is LEGIT! The fact that you guys have hundreds and thousands of scammers on your website is ridiculous. It was my first time using offer up and I got scammed for the last couple dollars I had. So sad how people can do this. And how websites allow for other people to do it too. So disappointed in offer up. Never will use it again. And never will recommend.
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Loss:
$570
Pros:
  • Saleing
Cons:
  • Scams
  • Fraud

Preferred solution: Full refund

User's recommendation: You will get scammed

Konstantinos B

About my card account to get my payment

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OfferUp - About my card account to get my payment
OfferUp - About my card account to get my payment - Image 2
The customer says that he maid a payment and the amount is still pending, never goes through and never get paid, no Business sale maid, Happened not the first time, what should be done about this matter, not really a Business app for sales, thanks, please reply to me...
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Loss:
$5
Pros:
  • Great place to sell
  • Easy to sell stuff
  • Good way to make fast money
Cons:
  • Stollen items sold
  • Users unreliable

Preferred solution: Let the company propose a solution

User's recommendation: I don't know what to say to my customer.

Matt M Ddy

Can’t update my phone number

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The structure doesnt enable to talk to anyone and I need someone to access my account to update my new phone number. Really need to get your act together. But I dont think you care. I was recently completely locked out for weeks with an error code 1020 from Cloudflare and now Im having this problem. Seriously-this is all so very unprofessional. I get the impression no one cares though. We all need a better app that works. I suspect it is connected to the merger with letgo, which is a total piece of ***
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Preferred solution: Fix the problem

User's recommendation: Avoid

Anonymous
map-marker Houston, Texas

Want to purchase ps5 but make sure that I don't get screwed

I'm just checking to see if I purchase a ps5 and pay for shipping and don't receive do I have guarantee
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Damion M Twx

My account has been hacked

Im a verified offer up customer and I cannot send or receive anything
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Anonymous
map-marker Orlando, Florida

Cant ship my lysol

The label offer up sent me I couldn't ship priority mail .usps told me the product could only be shipped by ground shipping I had no option to change it on the app
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Michael V Brc

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Verified Reviewer

The app refuses to let me log in unless I get a verification code which is getting sent to my old phone number which no longer exists

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Offer up will not let me log in. It wants to send a verification code to my old phone number which no longer exists under my name. I need to have access back to my account in order for me to change my phone number information otherwise it will be impossible for me to log in my account
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Pros:
  • Good business
Cons:
  • It will lock you out if your account if you switch phone numbers

Preferred solution: Let the company propose a solution

User's recommendation: DO NOT VERIFY A PHONE NUMBER

Anonymous
map-marker Tucson, Arizona

Because its lame

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Removed add,but Let others scam emails all day long.
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User's recommendation: Look elsewhere

Theresa A Hsd

Need a refund

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I got the wrong things and i need my money back now
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Pros:
  • Easy to sell items

Preferred solution: Full refund

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