edvin m

Account banned

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hello and i hope everyone its healthy and good..i have my account banned for more than year i wanted to know why and if its anything we can do tu remove the banned?with respect Edvin
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Pros:
  • Account problems

Preferred solution: Apology

Matija1

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Verified Reviewer
| map-marker Chicago, Illinois

My posting aren't being shown

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Updated by user Nov 11, 2020

Got my issue solved. Seems like I had two accounts under two different emails.

And was using the wrong one.

Offer up contacting me back and we resolved it. I just wish it didn't take as long for them to respond but I am glad they were helpful and did.Issue solved

Original review Oct 12, 2020
I tried calling offer up but when I do I get a recording saying this number is unreachable. And you can't leave a message. Then when I fill out the form offer up wants you to fill out before you call them a message pops up saying this email address already exists. Huh?!?!?!. So only if you have a new email address you can reach them???????? That doesn't make sense.
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Aaron P Lxy

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Verified Reviewer

Wrong item

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You guys need to do something about all the fake profiles. This is ridiculous these people can just make a new profile and scam more people.
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Loss:
$450
Cons:
  • No repercussions for scammers
  • Cant talk to a customer service rep
  • Flakes and wasting my time

Preferred solution: Let the company propose a solution

User's recommendation: Use eBay

Anonymous
map-marker San Francisco, California

I need my money back

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Some months they have been taking money from my account that I have not authorized. but i hardly noticed i already checked several months and they've been taking $ 19.99
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User's recommendation: Check the account

Krista C Yft

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Verified Reviewer

Unable to use app no responce from offer up to previous emails

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Every time I call offer up to try and resolve my debilitating issue(s) with the app I surprisingly (not) get the same answer "we are currently closed" and yet another day passes with no resolution???
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Pros:
  • You can find some good things at some good prices
Cons:
  • Ruined my use of letgo app which was way better
  • Good app at 1st then it was taken over by scammers
  • Absolutely zero customer service no response to anything at all

Preferred solution: Fix my account so I can use the app

User's recommendation: If you're looking for resolution buckle in because it's gonna be a while

Tony L Oft

My offerup account is not working

My offerup account is not working
I am unable to post or purchase anything. If I have been removed for posting something I shouldnt then I wont post it again. I just need to be able to purchase and sell other items of possible.
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Pros:
  • Good site to let go of unused items
  • Good price options
Cons:
  • Automated customer service

Preferred solution: Get back my account

Sherman J Dnn

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Verified Reviewer

A scammer

The seller don't reply to my message and I sent my money and I'm new to this offer up
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Loss:
$575
Cons:
  • Scamed

Preferred solution: Full refund

User's recommendation: Beware of scammers

Timothy W Llr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account isn’t working, cant send offers

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I have a offer up account with two items listed i paid for the premium boost in order to get more sales. And all of a sudden my items were deleted for no reason at all. And I want a refund for $30+ that i paid for to boost my sales.
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Loss:
$30
Pros:
  • Great deals

Preferred solution: Let the company propose a solution

Mayra L Xxy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Albuquerque, New Mexico

Transaction issues

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OfferUp - Transaction issues
Need to talk with somebodys about this Im very sorry I did not do this transaction
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Loss:
$41

Preferred solution: Full refund

User's recommendation: Answer the phone

joseph c Bhr

Unable to access account

it keeps telling me invalid token I have an account . I really need to get into my account ASAP
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Preferred solution: please unlock my account

Martha J Djc

I got scammed Out of 500$

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Seller wont accept my calls. The item he sold to me is junk and not worth $400.

I request my money back and no response. He delivered refrigerator and it came on. Fifteen min after he left I called him. He told me to put my hand up in where water comes out and pull out plastic bag with glauze in it to make refrigerator work.

This is unsanitary requesting money back. Its gets to cold and cant be adjusted has a loud sound. Please help. My husband is in a coma in nursing home I have to pay $1499 a month and cant afford to get scammed.

This is so unfair to go through this. This a very stressful time in my life. I did express to seller on same day that I wanted my money and he didnt respond. Can you please help me.

You can reach out to me at: Martha 281.964.8177. Thanks so much

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Loss:
$500
Cons:
  • You will get scammed
  • Customer service seems automated
  • Scammers

Preferred solution: Full refund

User's recommendation: Make sure everything meet your expectations before you purchase get a receipt

1 comment
Guest

you took an loss. im trying to buy something on offer up.

but they dlnt reply to my messeges. than i dont buy it. and i must meet them in person. have the device turned on so i can see that it works.

offer up has too many scammers. always bering so.eone who knows about the item you are buying.

Ellanor Nqq
map-marker Dallas, Texas

Seller canceled

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I just wont my moneys back it say purchase and the seller got updated billing information and I have shipped number #920019****547700****239134
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User's recommendation: Unknown

Cherie K Tad

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Report a scam

Seller (Dre K from Temecula, CA) insisted on providing free shipping due to the virus. I understood that, so I paid him through PayPal. He said he was in Tempe, AZ. I still haven't recieved my pool. Have attempted to reach him with no replies. I just want my 144.36 back. I am embarrassed, I feel dumb that I fell for a scammer during this time.
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Loss:
$144
Pros:
  • Just need to know the tricks
  • Lots of items close
  • Ease of the app
Cons:
  • People find ways to steal other people money
  • People sell stolen property

Preferred solution: Full refund

User's recommendation: Pay through offer up so you're covered

Abygail Lcm

I got scammed

I was trying to order a ps5 an the seller told me it wasnt a scam for sure, an right when I used my Oklahoma employment security commission credit card. The seller straight up disappeared to where I couldnt message him or her back.
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Loss:
$600
Pros:
  • Some retail items at lower prices
  • Fraud
Cons:
  • Cancel shipped orders

Preferred solution: Let the company propose a solution

Jania M Etw

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Verified Reviewer

Order

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My order has not been shipped and I cant message my seller
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Loss:
$109
Cons:
  • You will get scammed
  • No customer service to contact

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t use app not very helpful

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