OfferUp
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStated offer up is closed
Preferred solution: Correct log in issues
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIve been scammed
- Can find things you need
- Easy to use interface
- Offerup offers no customer service
- Offerup should check everyone who sells or posts ads
- There are many scammers out using the app fooling many people
Preferred solution: Full refund
User's recommendation: i dont think so
Item was never shipped
User's recommendation: Allow customers to cancel their own orders.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need information
Preferred solution: Information for police report / ,dectitive
Posting. Not working
- It is easy
- Bad customer service
Preferred solution: Let the company propose a solution
User's recommendation: This is not the site for you
Hacked account
Preferred solution: Need assistance to kick a hacker out of my account
User's recommendation: Need to provide an extension or a new phone number
Cancel order and refund
- Good deals
- I need my money back
Preferred solution: Full refund
Cannot log into account
Preferred solution: Log in
I haven't received my refund
Preferred solution: Full refund
Scammed ad on OfferUp
- Used ebay for a cover up
- False seller information
Preferred solution: Full refund
User's recommendation: If you gonna have apps or ads make sure you don't have scammers on your ads because are making y'all look bad
I Payed for promote 3 days I'm not sure for my product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSupervisor
I need to speak with a supervisor, this is an escalated issue and I keep receiving robotic answers from email.
- Non so far
- I need help
- Hard to reach customer service
- Appears to be no customer service available with offerup
Preferred solution: Will discuss with supervisor - need to speak to someone with authority
User's recommendation: I can’t recommend any longer with this looming problem
Im still waiting on my money
Refund
- Non so far
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver 6 days and still don't have my money
- Non
- No way to get a hold of customer service
- Poor customer service
- Unavailable links to contact offer up
Preferred solution: Full refund
User's recommendation: Don’t use the offer up deposit
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