Richard F Mkm

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Verified Reviewer

Deposit monies into my account that have not been made

I have a sale that has been complete and the customer has received the product. It has been several days and the money is still not deposited into my account. What do I do next. I wish there was a phone number where I could call a live person and discuss this matter.
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Preferred solution: Let the company propose a solution

Resolved
Michael M Adz

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Verified Reviewer

Resolved: Account deactivated

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Updated by user Apr 14, 2021

Company fixed the issue and I have been provided with apology.

Original review Apr 12, 2021
No way to contact because you can't log in to email customer service. I've flagged a few fraud ads lately. I'm an everyday dude. Not a scammer
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Pros:
  • Offerup is extremely well platform for selling and buying
Cons:
  • Account deactivated

Preferred solution: Reactivate account please.

User's recommendation: Don't flag fraud ads

Tyrone P Jlu

I was scammed

I thought I was buying an Acura MDX from your site for 1200+500 for insurance I was told to purchase eBay cards and I haven't heard anything the seller is on your site they go by TheresaWilliams1271@***.com my name is Tyrone M. Paige (202351****)
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Loss:
$2

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Laguna Niguel, California

I can't used offer up with my phone number and email i don't have idea the problem

I can not enter the app with my email or phone number and I can not send or receive messages in the chat
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Anonymous

I can’t log on for unknown reason

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OfferUp - I can’t log on for unknown reason
Im having trouble logging on the sight. This has been a while now and would like some explanation of why.
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Adreana Phg

Check for the status of my account

Hi Its been few weeks that people cant view my items or what ever I post wont show. I tired to reset my passsword. Looks like still same problem. Please let me know how can I solve this problem. I like to thank you in advance. Ferozan Saadat
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Preferred solution: Solve the problem

Josh A Xly

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Verified Reviewer

Change shipping

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OfferUp - Change shipping
I live on 2228 willis ave omaha ne 68110 i have packages going to wrong address i no longer live on 1017s omaha ne anymore i have 4 packes going to that that adress and im worried i wont recieve them
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Loss:
$250
Pros:
  • Easy app
Cons:
  • Customer service is not available

Preferred solution: Deliver product or service ordered

User's recommendation: Buy and sell more

Doug B Vwy

Subscription

I did not knowingly sign up for any subscription through Offer Up, please refund my previous monthly fees and cancel any subscription on your platform.. Doug Bryant Doug_bryant71@***.com
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Loss:
$63

Preferred solution: Full refund

Anonymous
map-marker Tampa, Florida

Returned item

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OfferUp - Returned item
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I have not had any interactions with offer up constomer service. A buyer bought an item from me, when she received it, she messaged me and stated that she did not like it and that it was too small for her. She then filed a claim with offer up stating that the item was damaged when she received it and wanted her money back. The item is new with a tag, never used. Offer up refunded her money and my item is not returned.
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User's recommendation: Do not use offer up for ANYTHING!!

Gregory W Orj
map-marker Houston, Texas

I've never got in touch with OfferUp and no one got in touch with me from OfferUp I don't see my listings on selling posted?

I I can't get in touch with anyone from OfferUp I emailed them tried the numbers they have listed the phone number the email and the support from OfferUp really sucks.
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Preferred solution: Let the company propose a solution

Ali M Tlt

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Verified Reviewer

Somebody scammed me in your OfferUp.

I got an offer for new iphone through OfferUp the price was $750 I meet with the person I asked him about it was is it real one he said yes I bought it then I take it to export person he said this is Shines iphone so this is the name of the person on account Yasina.. phone number 562274****..
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Loss:
$740

Preferred solution: To let people know that others people can scam you so we will be careful

Anonymous
map-marker Houston, Texas

New to update phone number to log in.

I need access to my old account , i guess thats what its consider and they're not doing anything about it. I need access to the account that has 832 814 ****. Thats my old phone number
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Cons:
  • No direct customer service contact
  • Theres no number to call
Rashawn H Ujm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer

My package was never sent

OfferUp - My package was never sent
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On Wednesday 12/30/2020, I purchased a laptop from a woman named Arcelia, and she was supposed to send the laptop to my address. But now she isn't responding to any of my texts, and she still hasn't sent the laptop. Today is now 01/04/2021 and nothing. She still hasn't replied to my messages, and she still hasn't sent the laptop and I would like my money back.
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Loss:
$438

Preferred solution: Full refund

User's recommendation: Avoid OfferUp at all costs. Everybody is a scam artist or a liar

Dennas J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I purchase a package but haven't received it yet

I paid $650 for a PlayStation 5 but I haven't received it
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Loss:
$650
Cons:
  • Customer service sucks

Preferred solution: Full refund

User's recommendation: Don't do it

Anabel G Hes

Ayuda

Ayuda urgente no puedo usar mi cuenta Para vender No puedo recibir ni envjar mensajes necesito un número o correo de atención al cliente por favor gracias
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Preferred solution: Necesito ayuda

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