OfferUp
Reviews and Complaints
Refund claim order #25135****
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Customer Service, Most adds are fake or non responsive
I have purchased many I Phones and asked questions. Every phone I bought at full price was never shipped or expired.
Most I ask questions to never respond. After buying one, the person emailed me to tell me to use Cash App, which means they get the money ASAP and if they never ship it, I lose. Even when I report adds, all I receive is an automated message from Offer Up. They do Nothing!!
Buy on ebay
UpDate, I have since made an offer on every Iphone 12 Mini and every one has told me they only accept CashApp or another form of payment that sends them full payment before you receive the phone. They all use similar reasons for this. The fees are to high to pay or they have a problem getting paid from OfferUp. Some may look for local sells only to meet and accept cash, but no idea if that happens, but they avoid fees by doing this.
It does not matter how many times I report sellers doing this or violating the policies, they do not do anything nor delete these accounts.
I am sure people are losing thousands of dollars buying on OfferUp because they never receive the item and since they paid using an alternate method, they lose their funds and cant blame OfferUp or file a police report since they were stupid for falling for these scams.
No doubt people send the money or these scammers would not be wasting their time trying.
OfferUp is about Scamming!!! I cant say Ebay is a lot better, but your chances of losing your funds are much less than OfferUp!
- False adds or still advertising old adds that sold
- No phone to call
- Fake ads and garbage company
Preferred solution: Deliver product or service ordered
User's recommendation: Buyer be ware, No phone to call, no customer service, no guarantee, no Nothing! Buy somewhere else!
Did not receive purchased item from Ricky Jones.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help logging in changed my number cant get a code
Preferred solution: Need help to log in i cant access my account with the old phone number
Problem getting paid
Preferred solution: paid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed
Offerup never reached out to resolve issue.
Preferred solution: Full refund
User's recommendation: Shop at ebay and get protection.
Refund
- Prices and fake offers
- Scams
- Never respond back with emails
Preferred solution: Full refund
My account was hacked, and now somebody is trying it o list false items .
Preferred solution: Delete my account - it has been hacked.
Need assistance
Preferred solution: Did not let me accept the offer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount user is deactivated
Preferred solution: Payment for item that was bought OfferUp stating payment will be fast deposited once item is shipped
Cancel point one account
- Cancel my account
- Lot of scam artists wasting my valuable time
- Cancell my account
- This company has no customer telephone number
Preferred solution: I would like to cancel my advertising account with offer up
My account has been wrongfully blocked
Need to look up a bike i bought 2 years ago that is now reported stolen
Preferred solution: Information on the seller
Im looking for a car
- Froud
- Not to purchase something without seeing it first
Preferred solution: I need assistance to purchase a vehicle
App update for offer up
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I agree!