GERARDO R Ydl

Refund claim order #25135****

OfferUp - Refund claim order #25135****
The ads said 2pack 4.0amp battery The pictures show 2 pack 4.0amp battery I received a 2pack 2.0amp battery She said she going to refund 20 dlrs back Put the payment is pending still order #20135****
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Loss:
$20

Preferred solution: Price reduction

Glenn R Bqb

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Verified Reviewer

Terrible Customer Service, Most adds are fake or non responsive

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Original review Aug 19, 2021

I have purchased many I Phones and asked questions. Every phone I bought at full price was never shipped or expired.

Most I ask questions to never respond. After buying one, the person emailed me to tell me to use Cash App, which means they get the money ASAP and if they never ship it, I lose. Even when I report adds, all I receive is an automated message from Offer Up. They do Nothing!!

Buy on ebay

UpDate, I have since made an offer on every Iphone 12 Mini and every one has told me they only accept CashApp or another form of payment that sends them full payment before you receive the phone. They all use similar reasons for this. The fees are to high to pay or they have a problem getting paid from OfferUp. Some may look for local sells only to meet and accept cash, but no idea if that happens, but they avoid fees by doing this.

It does not matter how many times I report sellers doing this or violating the policies, they do not do anything nor delete these accounts.

I am sure people are losing thousands of dollars buying on OfferUp because they never receive the item and since they paid using an alternate method, they lose their funds and cant blame OfferUp or file a police report since they were stupid for falling for these scams.

No doubt people send the money or these scammers would not be wasting their time trying.

OfferUp is about Scamming!!! I cant say Ebay is a lot better, but your chances of losing your funds are much less than OfferUp!

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Cons:
  • False adds or still advertising old adds that sold
  • No phone to call
  • Fake ads and garbage company

Preferred solution: Deliver product or service ordered

User's recommendation: Buyer be ware, No phone to call, no customer service, no guarantee, no Nothing! Buy somewhere else!

1 comment
Glenn R Bqb

I agree!

Anonymous
map-marker Lithonia, Georgia

Did not receive purchased item from Ricky Jones.

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I did not receive the purchased fax machine from Ricky Jones. He sent me a printer that did not have fax capabilities. He asked me to return it and he would replace it with a fax machine that I needed. I sent it back and have not heard from him it has been over a week.
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zina t Lzi

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Verified Reviewer

Need help logging in changed my number cant get a code

I have a new number do not have access to the old phone number , keep sending a log in code to the old phone number
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Preferred solution: Need help to log in i cant access my account with the old phone number

Paul J Hzf
map-marker Anaheim, California

Problem getting paid

Nothing happened. Couldn't get through. Didn't talk to anybody. I'm still continually emailing them. I have 2 items I haven't been paid on.
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Loss:
$15

Preferred solution: paid

Lucille M Xpr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed

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OfferUp - Scammed
OfferUp - Scammed - Image 2
Updated by user May 21, 2021

Offerup never reached out to resolve issue.

Original review Apr 21, 2021
On Feb 9, 2021, my minor son Pablo Prince sent $2000 to Mikayla M. Fields for a PS5. To date, Pablo never received the PS5 in the mail. Since Offerup has information on this seller, what recourse do we have to recover the $2000.
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Loss:
$2000

Preferred solution: Full refund

User's recommendation: Shop at ebay and get protection.

Benny P Iqr

Refund

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Sold fraudulent items by a seller. I reported to offer up right away and Offer up keeps on emailing back it still under review please assist and refund me $620 back .
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Loss:
$625
Pros:
  • Prices and fake offers
Cons:
  • Scams
  • Never respond back with emails

Preferred solution: Full refund

John L Lmj
map-marker Jacksonville, Florida

My account was hacked, and now somebody is trying it o list false items .

My account was hacked by someone in NJ., and now false items are being marcher through it. I was denied access to the site when I tried to change my password. Since then, yesterday, customers are responding to my account offering to purchase these fictitious items.
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Preferred solution: Delete my account - it has been hacked.

Tameika T
map-marker Boise, Idaho

Need assistance

We'll untie make sure my account is right because I'm trying to accept this offer it won't let me accept it it keeps declining it
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Preferred solution: Did not let me accept the offer

Ernest S Aep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account user is deactivated

I sold an item and shipped it to buyer now its showing the buyer is deactivated. I sent the item with pre paid label I need to customer service on whats going on
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Loss:
$60

Preferred solution: Payment for item that was bought OfferUp stating payment will be fast deposited once item is shipped

alireza s Hoh

Cancel point one account

I would like to cancel my account with offer up ghtgfhghghjgjhgjhgjhghhgfghdtrtrytuyuyfddtdhgxgfgfdfhfdfgdhvhxb dfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvdfvd
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Pros:
  • Cancel my account
Cons:
  • Lot of scam artists wasting my valuable time
  • Cancell my account
  • This company has no customer telephone number

Preferred solution: I would like to cancel my advertising account with offer up

Sophee Nxg
map-marker Miami, Florida

My account has been wrongfully blocked

Honestly I dont know Im a great customer I had respected and follow all the rules and if I mistakenly did anything that I wasnt supposed to I apologize
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Armando G Bvg

Need to look up a bike i bought 2 years ago that is now reported stolen

I bought a dirt bike about 2 years ago i think and now its coming back stolen ..i need to see if i can go back to see who the seller was ..so i can provide that to law enforcement thank you
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Preferred solution: Information on the seller

Cecil C Nky

Im looking for a car

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I would like to have a Customer service Representative to call me at 912-439-**** please because I am very interested in purchasing a vehicle
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Pros:
  • Froud
Cons:
  • Not to purchase something without seeing it first

Preferred solution: I need assistance to purchase a vehicle

Anonymous
map-marker Phoenix, Arizona

App update for offer up

I hit the update in apps for OfferUp and now it flashes up the green screen and goes back to the icon screen on my phone. In other words I cannot use offer up or view anything on offer up
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