Keyandre Sfb
map-marker Chandler, Arizona

Refuse refund to buyer

OfferUp - Refuse refund to buyer
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My Buyer want to get refund. But I describe item really clear. Even measure the size for it. He texted me he want to get refund after we meet. I said yes. Because all these should be finished in same day. But he said he free on Monday. I will refuse to get the item back. I don't stand my clothes will stay with him several days. I will never know what he did to it. I don't think he can do that. Like in the fitting room, didn't check the items patiently then come to waste my time. The most important thing is that I can't and won't accept he give the clothes back during covid-19. I don't even know if he get vaccine or no.
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Victor n Zst

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Verified Reviewer

Item that I purchased

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OfferUp - Item that I purchased
Bought a car nd havent recived anything yet nor have i gotten a response from the seller nor offerup customer service
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Pros:
  • Easy to sell things
Cons:
  • Does not reply to my email for a refund

User's recommendation: Make surem the seller is legit

Bernadette R Lyh

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Verified Reviewer
| map-marker Detroit, Michigan

I need to change delivery address

Hi my name is Bernadette I stay in apartment they steal my mail here that's why I wanted to ship it to my brother's address 12600 Elmdale st.48213 Detroit Mi.
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Loss:
$321

Preferred solution: I would like it delivered to my brother's house

Michelle R Qrg

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Request a refind

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OfferUp - Request a refind
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I'd like to request a refund because this person never appeared. I tried to request the refund by the app
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Loss:
$25
Pros:
  • Easy acceas to sellers
  • Customers
  • Diversity of products and ease of app
Cons:
  • Thati cannot contact a live person for assistance
  • Lying people selling coin that was promised to me

Preferred solution: Full refund

Darien W Obv

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Verified Buyer
|

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Verified Reviewer

Scamed

OfferUp - Scamed
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Updated by user Aug 29, 2021

It hasn't. I never received any help

Updated by user Aug 29, 2021

I gave him my number, we proceeded to to talk. I made at least 3 phone calls with him.

Original review Jul 30, 2021
I want my money back, I want to be able to speak to someone immediately. I had 52.50 taking from me.
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Loss:
$53
Cons:
  • Stollen items sold
  • Non responding sellers

Preferred solution: Full refund

User's recommendation: Don't use this app

Let G Lqp
map-marker Woodstock, Georgia

Just SHUT IT DOWN

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There is no way this company is making money, Just shut it down already...or bring back Letgo which people atleast liked alittle bit. I dont know who is running this abomination but they are complete idiots.
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Loss:
$100
Cons:
  • Too many to name

Preferred solution: Letgo back and Offerup gone.

User's recommendation: Dont waste your time.

1 comment
Carol U Xbz

I agree 100%

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Los Angeles, California

Report fraud issue

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OfferUp - Report fraud issue
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I saw a post on offer up and contacted the seller to make purchase. After the money was sent to her unfortunately thru PayPal rather than on offer up site, she started asking for more money. It went from 25 then another 29. When I refuse to send it to her, shw will not return my money
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User's recommendation: Be careful before purchasing

Vigdalia F
map-marker New York, New York

Return item

Item does not work... need a return label.. I have waited for this grow light for over 2 weeks.. and when it finally gets here it has a burned light panel..and when I turned on the light it goes on and off..
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Pros:
  • Customers
Cons:
  • Says items are available but they are fraudulent pics

Preferred solution: Full refund

User's recommendation: Pictures on items should be clear..

Kadie Wcl
map-marker Citrus Heights, California

Cancel and refund my order

OfferUp - Cancel and refund my order
I made an order my order has not been shipped. Its taken so long I dont feel good about it I want to cancel it and be refund. Thank you
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Anonymous
map-marker Brooklyn, New York

Unresponsive glitch

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Everytime I post something is invisible to me and the whole community. And when I message someone they never receive the message, I tried like 17 people they did not respond.
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Vicki K Nlh

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Verified Reviewer
| map-marker Scottsdale, Arizona

I want to cancel membership- I had a free 3 day trial

There was a scam on my post. I dont want to have this anymore. Please discontinue my membership.this is not for me. Im very nervous about what happened. I dont want to be in this site anymore
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Preferred solution: I want to discontinue this membership. There was a free 3 day trial. I don’t want to continue

Anonymous
map-marker Phoenix, Arizona

My account does not work

You were closed so I had no interaction. My email for some reason all of a sudden is not recognized. Funny because you send me notifications to that email??!
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Preferred solution: An answer to why my email is not recognized

Katherine O Luq

Not getting paid

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OfferUp - Not getting paid
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Updated by user Aug 24, 2021

When I first started selling author up with the first app I used. And it was great I was making money and then you guys started making it take him out and stuff out and that’s when it all stopped really and I sell things here and there you guys take almost 13% and then want me to promote and pay to promote my own stuff where other apps still charge percentage but if you’re a good seller they promote yourself. I do very well in maccari poshmark.

Original review Aug 24, 2021
There are two orders that I cannot get paid for one of them was for a camera which I will have a screenshot of that because you cannot even find it anymore the woman received it told me she received it. What happen was I had told her might take me a couple days longer if she was OK with it, I received an email saying I had two days send it out well I print out the label sent it out that day the next day the order was canceled and I cannot get paid, and it was like 20 something almost a $30 order. Now I just have another order not paid Missing approximately $50 I hope so we can help me
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Loss:
$50

Preferred solution: There are two orders I want to get paid for

Mike B Ksi
map-marker Philadelphia, Pennsylvania

Sign up

Need to speak to an agent to sign my business up for inventory sales on line.Please call us at 609.517.1468
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Melody J R

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Verified Reviewer
| map-marker New Port Richey, Florida

Where’s my refund for my last purchase of $200.08

I bought a pair of sneakers for total came out to $200.08 dollars from a seller on offer up. The seller informed me that hes card was out dated and that he would not receive the payment and could not send the sneakers through the mail and advise me to cancel the order so I went straight to offer up to see if I could cancel it from there website before it went through completely and I had no success online and it was to late to call as the hours of operation had passed already.

Im not sure if the seller was lying about his card info being outdated. He said that the card is inactive and that offer up would cancel the order and the money would be sent back to me account. When I went on the website to check my status of my refund offer up had suspended my account for some reason I guess because the guy had offered to send it by ups or usps instead of through offer up.

I bearly go on offer up and Im unfamiliar with its rules I dont know if I did something wrong Im confused I think I suggested to the seller if we could figure something else out when the $ gets returned I was thinking more in the lines of getting a family member who live near the seller to pay cash but before I knew it my account was suspended and i cant view anything on my account and the purchase doesnt show on my account no more. But it was taking out of my bank account and it still is not refunded what do I do from here will you guys still refund the money back to my account or let me know what I have to do now to get my refund.

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Loss:
$200

Preferred solution: Full refund

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