OfferUp
Reviews and Complaints
Refuse refund to buyer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerItem that I purchased
- Easy to sell things
- Does not reply to my email for a refund
User's recommendation: Make surem the seller is legit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Detroit, MichiganI need to change delivery address
Preferred solution: I would like it delivered to my brother's house
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest a refind
- Easy acceas to sellers
- Customers
- Diversity of products and ease of app
- Thati cannot contact a live person for assistance
- Lying people selling coin that was promised to me
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScamed
It hasn't. I never received any help
I gave him my number, we proceeded to to talk. I made at least 3 phone calls with him.
- Stollen items sold
- Non responding sellers
Preferred solution: Full refund
User's recommendation: Don't use this app
Just SHUT IT DOWN
- Too many to name
Preferred solution: Letgo back and Offerup gone.
User's recommendation: Dont waste your time.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Los Angeles, CaliforniaReport fraud issue
User's recommendation: Be careful before purchasing
Return item
- Customers
- Says items are available but they are fraudulent pics
Preferred solution: Full refund
User's recommendation: Pictures on items should be clear..
Cancel and refund my order
Unresponsive glitch
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Scottsdale, ArizonaI want to cancel membership- I had a free 3 day trial
Preferred solution: I want to discontinue this membership. There was a free 3 day trial. I don’t want to continue
My account does not work
Preferred solution: An answer to why my email is not recognized
Not getting paid
When I first started selling author up with the first app I used. And it was great I was making money and then you guys started making it take him out and stuff out and that’s when it all stopped really and I sell things here and there you guys take almost 13% and then want me to promote and pay to promote my own stuff where other apps still charge percentage but if you’re a good seller they promote yourself. I do very well in maccari poshmark.
Preferred solution: There are two orders I want to get paid for
Sign up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Port Richey, FloridaWhere’s my refund for my last purchase of $200.08
I bought a pair of sneakers for total came out to $200.08 dollars from a seller on offer up. The seller informed me that hes card was out dated and that he would not receive the payment and could not send the sneakers through the mail and advise me to cancel the order so I went straight to offer up to see if I could cancel it from there website before it went through completely and I had no success online and it was to late to call as the hours of operation had passed already.
Im not sure if the seller was lying about his card info being outdated. He said that the card is inactive and that offer up would cancel the order and the money would be sent back to me account. When I went on the website to check my status of my refund offer up had suspended my account for some reason I guess because the guy had offered to send it by ups or usps instead of through offer up.
I bearly go on offer up and Im unfamiliar with its rules I dont know if I did something wrong Im confused I think I suggested to the seller if we could figure something else out when the $ gets returned I was thinking more in the lines of getting a family member who live near the seller to pay cash but before I knew it my account was suspended and i cant view anything on my account and the purchase doesnt show on my account no more. But it was taking out of my bank account and it still is not refunded what do I do from here will you guys still refund the money back to my account or let me know what I have to do now to get my refund.
Preferred solution: Full refund
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I agree 100%