OfferUp Reviews

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New Reviewer

Complaint about a purchase

I paid for and item throughout cash app in full but the seller keep asking for more money and refused to.send me the item. I have his phone number and text with our agreement and I have a proof that what I'm.saying is true.

User's recommendation: Be honest with a customer.

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ID
#2222493 Review #2222493 is a subjective opinion of poster.
Product
Offerup Profile
Pros
  • I like the idea of selling and buying
Cons
  • Scammers and crooks
Loss
$170
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I received an email stating that I changed my email or password

I received an E-mail stating I changed my email And I tried to log in on the offer up Website and I couldn't, looks like someone changed my email and Password
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ID
#2222214 Review #2222214 is a subjective opinion of poster.
Preferred solution
Contact me please
New Reviewer

Unable to use app no responce from offer up to previous emails

Every time I call offer up to try and resolve my debilitating issue(s) with the app I surprisingly (not) get the same answer "we are currently closed" and yet another day passes with no resolution???

User's recommendation: If you're looking for resolution buckle in because it's gonna be a while.

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ID
#2222090 Review #2222090 is a subjective opinion of poster.
Product
Offerup Buy Sell Offer Up Mobile Application
Pros
  • You can find some good things at some good prices
Cons
  • Absolutely zero customer service no response to anything at all
  • Ruined my use of letgo app which was way better
  • Good app at 1st then it was taken over by scammers
Preferred solution
Fix my account so I can use the app
New Reviewer

Information on how to sell and not get fraud buyers

I wanna know how to sell and not get a fraud buyer
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ID
#2221999 Review #2221999 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I'm being scammed

You have someone on your site scam people his name is Anthony from gilbert az they are trying to sell F-150 for $1,200 they took me for $2,200 this guy is a scam artist please close down his account

User's recommendation: Please take this person offer your site.

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ID
#2221827 Review #2221827 is a subjective opinion of poster.
Product
Offerup Profile
Loss
$2200
Preferred solution
This guy Rob me
New Reviewer

Unable to log in

Unable to log in via Google. System does not recognize my email when I try to log in via email

User's recommendation: Live agents to resolve issues. Been reaching out for 2 months now.

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ID
#2221579 Review #2221579 is a subjective opinion of poster.
Product
Offerup Profile
Preferred solution
Ability to log in to my account
Junior Reviewer

Scammed out of money

OfferUp - Scammed out of money
Update by user Nov 11, 2020

No one has contacted me with a solution to this scam, I will not be using Offer Up and I will be posting on all social media how horrible my experience with them is. They do not care about their clients!

Still pissed and still out $220!

Olivia and the other scammers should have to use my money for with bail or medicines from a life threatening illness! I believe in Karma

Original review posted by user Oct 11, 2020
I was also scammed out of $220 for an iPhone. “Olivia” has her fake mother “Maria” place an Offer Up for her. I sent Olivia money on Zelle and she did not send me the phone. Offer Up no longer has the profile so I cannot report it to them. I do have all screen shots of all of our conversations and plan to prosecute if my bank can not retrieve my money. Please help me. I can not afford to lose money especially $220. I was scammed. I am the victim. I am willing to provide you with any documentation that you will need.
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ID
#2221410 Review #2221410 is a subjective opinion of poster.
Pros
  • Great app
Cons
  • Scammers
Loss
$220
Preferred solution
Full refund
New Reviewer

Refund

I have charged 2 times an I haven ge 2 refunds
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ID
#2221139 Review #2221139 is a subjective opinion of poster.
Loss
$27
Preferred solution
Full refund
New Reviewer

Your customer service is closed

I cant accept offers it says shipping not supported
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ID
#2220589 Review #2220589 is a subjective opinion of poster.
Pros
  • Has alot of stuff
Loss
$60
Preferred solution
Deliver product or service ordered
New Reviewer

Emergency

Please call about an emergency that I have 985-707-****
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ID
#2219974 Review #2219974 is a subjective opinion of poster.
Cons
  • Sellers get neglected in protection process
Preferred solution
Please take off my listing
New Reviewer

To retrieve old information

I need to retrieve my old messages. An individual I sold a motorcycle to in June is still riding it with my plates. I can't remember if I used offer up or let go. Can I get messages from both? Can you email these to me?

User's recommendation: Keep old messages accessible to us.

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ID
#2219946 Review #2219946 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Account ban

Cant even get ahold of the customer service is complete trash.
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ID
#2219914 Review #2219914 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Can not send messages error R37KPRM

I can not send messages. This message error appears R37KPRM. Please help. I am getting responses from people for certain items but can not confirm that i want to buy it. Thanks.
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ID
#2219848 Review #2219848 is a subjective opinion of poster.
Preferred solution
I can not send messages
New Reviewer

Can’t make a sell post

It want let me verify my phone number so I can post something for sell
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ID
#2219608 Review #2219608 is a subjective opinion of poster.
Product
Offerup Profile
Preferred solution
Apology
New Reviewer

Log in account but it sent a code to a number I do not recognize so i can not access my account

Trying to log in my account but sending a code to another number
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ID
#2219587 Review #2219587 is a subjective opinion of poster.
Preferred solution
Can not get into my account