OfferUp Reviews

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New Reviewer

Not receiving my refund for a canceled order

I ordered 3 sports cards for 156 dollars, and the time ran out for the seller to ship. You would think I would get my money back for a canceled order.....but no. I recorded the cards for another 156 dollars, assuming I would get my refund. VERY UPSETTING AngryAngry

User's recommendation: make sure the buyer is going to ship 9n time, offerup is VERY HARD to get ahold of, and fix problems.

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ID
#2227702 Review #2227702 is a subjective opinion of poster.
Pros
  • Lots of choices
Cons
  • Customer service is non existent
Loss
$156
Preferred solution
Full refund
New Reviewer

My purchase got lost in mailing system

Mail item two months ago did not receive my pay it's in convenience negligence did not receive a call from you guys or a email I just want my item back return to me or my refund

User's recommendation: Do not mail items and OfferUp.

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ID
#2227477 Review #2227477 is a subjective opinion of poster.
Pros
  • Easy to use interface
Cons
  • No customer care for seller
  • Being taken
  • Never respond back with emails
Loss
$75
Preferred solution
Full refund

Worst scam I have ever seen

This site is by far the worst scam I have ever seen. It makes CL look awesome

User's recommendation: Run.

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ID
#2227135 Review #2227135 is a subjective opinion of poster.
Location
Milpitas, California
New Reviewer

Need a refund

I got the wrong things and i need my money back now
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ID
#2226056 Review #2226056 is a subjective opinion of poster.
Pros
  • Easy to sell items
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problem with posting

My posts don't go out. I see them but noone else can. I think i broke the rules with my dump trump sign. I sold it snd will not post a y politial signs in the future
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ID
#2226028 Review #2226028 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Report potential scam

OfferUp - Report potential scam
I was potentially scammed on offer up. I sent the person PayPal money for $150 I want to believe it wasn't a scam but her account was just deactivated. All I want is to get my money back somehow in any way. I just need help and want my money. I thought I could trust her, and she seemed so nice but I guess the lesson is don't trust anyone.

User's recommendation: Don't trust anyone no matter what the status says on their account or how many reviews they have.

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ID
#2225788 Review #2225788 is a subjective opinion of poster.
Pros
  • Selling
Cons
  • There are many scammers out using the app fooling many people
Loss
$154
Preferred solution
Deliver product or service ordered
New Reviewer

I need to talk to some one there

Because I can't get through to talk to a live person to talk to on offer up why won't you let me talk to you and why won't you call me back .I'm getting very upset about the way offer is not working with me on fixing my problem. Please call me 727-290-**** you people keep taking down my account and won't let me talk to a live person I'm not a very happy person right now .I don't want to read an email I want to talk to you and explain things to you.
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ID
#2225172 Review #2225172 is a subjective opinion of poster.
Cons
  • You keep talking down my entire offerup
Loss
$700000
Preferred solution
Just to talk to someone
New Reviewer

Order

My order has not been shipped and I cant message my seller

User's recommendation: Don’t use app not very helpful.

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ID
#2225090 Review #2225090 is a subjective opinion of poster.
Cons
  • No customer service to contact
  • You will get scammed
Loss
$109
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Reported the wrong person

OfferUp - Reported the wrong person
OfferUp - Reported the wrong person
OfferUp - Reported the wrong person
OfferUp - Reported the wrong person
Hannah only stole my money and never send the phone
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ID
#2223980 Review #2223980 is a subjective opinion of poster.
Product
Apple Iphone 11 Cell Phone
Pros
  • Options of loading numerous photos
Cons
  • No customer service to contact
Loss
$352
Preferred solution
Full refund
New Reviewer

I was scammed

Someone had me pay them a deposit of half of what they were asking. They never shipped the item and they are not responding.
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ID
#2223772 Review #2223772 is a subjective opinion of poster.
Product
Nintendo Switch Video Game Console
Loss
$70
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund not received

OfferUp - Refund not received
Update by user Oct 12, 2020

I have reported this time and time again but still no answer and the phone number provided does not offer protection for the user with

Original review posted by user Oct 12, 2020
Refund not received from order transaction #1139**** date August 19 2020, for 158.98 paid with Visa 1221.name Anthony Teague, phone # 678-75*-854. No email or refund record received. I have addressed this moths ago, no response.
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ID
#2223683 Review #2223683 is a subjective opinion of poster.
Pros
  • Easy to sell stuff
Cons
  • Offerups policy of no refunds from seller
Loss
$159
Preferred solution
Full refund
New Reviewer

Can’t get into account

I cant sing in into my account

User's recommendation: I need to talk to a person.

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ID
#2223558 Review #2223558 is a subjective opinion of poster.
Preferred solution
Representatives

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

IM *** PISSED

Someone ADVERTISED A 660 MAGNUM FOR FREE AND SAID TO CALL THE NUMBER THEY STOLE 83+75!DOLLARS AND KEPT SHOWING THEY NEVER GOT IT SHOWING ME SOMEONES ID ALSO FEDEX WAS IN ON IT BECAUSE THATS WHERE THEY GOT THE RECEIPT TO COPY IT WITH MY NAME ON IT
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ID
#2223437 Review #2223437 is a subjective opinion of poster.
Loss
$160
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My posting aren't being shown

Update by user Nov 11, 2020

Got my issue solved. Seems like I had two accounts under two different emails.

And was using the wrong one.

Offer up contacting me back and we resolved it. I just wish it didn't take as long for them to respond but I am glad they were helpful and did.Issue solved

Original review posted by user Oct 12, 2020
I tried calling offer up but when I do I get a recording saying this number is unreachable. And you can't leave a message. Then when I fill out the form offer up wants you to fill out before you call them a message pops up saying this email address already exists. Huh?!?!?!. So only if you have a new email address you can reach them???????? That doesn't make sense.
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ID
#2223308 Review #2223308 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Scammer

OfferUp - Scammer
A person has is selling a PS4 for $125. But he want me to get paid by CashApp but I told him that OfferUp prohibited to the customer make payments outside the App... he refused to accept my deal and blocked me before I report him...
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ID
#2222903 Review #2222903 is a subjective opinion of poster.
Location
New York, New York