OfferUp
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect address
- Many items to choose from
- Can not talk to a human being
Preferred solution: My package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was charged before 3 days the 19.99
- App goid
- Charges my credit card without permission
Preferred solution: Full refund
User's recommendation: When I get refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeller not responding to warranty
The offer up phone number recording said that they will not return calls on this phone number so theres no point in calling that number
Jo Jo sold me a fridge for $240. The icemaker is not dispensing ice and I texted him called him and messaged him on offer up with no response.
He told me there would be a 45 day warranty and after that for one year but I had to pay for parts. I know I shouldve got it in writing however, I didnt thats still should count. And I paid cash. I still feel that he needs to hold up his end of the deal and come fix the icemaker.
Everything else is working great on the fridge though, so Im not complaining about the fridge. I just want the icemaker to dispense ice as it should!
- Used decent stuff for less than you pay at the store
- Go to watch out the people you deal with
Preferred solution: The icemaker to dispense ice so he needs to hold up his deal and uphold the 45 day warranty. He told me I have 45 day warranty and after up to a year but pay for parts. Now I don’t get any response.
User's recommendation: Get anything in writing and don’t pay cash
Site issues
Preferred solution: Help set up my post to sell
Update payment method
Preferred solution: Make sure you use my updated payment method for recent purchase transaction 209570215
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerJust unhappy first time, ordering something to be shipped and get screwed
At this point nothing has been done. I filled out a report.
I’m waiting for offer up to take him off. They haven’t done anything or got back with me still out of my money.
- Zalle
- Order depart september money never received anything
Preferred solution: Full refund
User's recommendation: Just be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAsking for a refund for a subscription I didn’t order and was charged for
- No pros just a bunch of con artists
- You name them
Preferred solution: Full refund
User's recommendation: Avoid offer up
Item was pay but not shipped
Offer up did not refund my money they lied to me screw then
User's recommendation: Use ebay
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wildwood, FloridaDidn't receive product, yet your asking me to leave feedback within the next 2 days
Ripped OFF!! DONT USE OFFER UP!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem account
- Normally
- Ease of selling
- Inability to speak to a human at customer service
Preferred solution: Speak to a human being to resolve my problem
User's recommendation: Don’t try dealing with customer service at OfferUp; Has no one comes on the line!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kansas City, MissouriI been scammed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Panorama City, CaliforniaNeed to speak with customer support
User's recommendation: Do not use site
Scamed
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